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Career and Life Design for Students

School of Business Administration

Elliott Hall, Room 427
275 Varner Drive
Rochester, MI 48309-4485
(location map)

With the support of a strong, dedicated Career and Life Design team serving as a gateway to the future, Oakland business students build marketable skills, gain professional work experience and explore their passions. Students are empowered through career consultation, networking and recruitment events, virtual resources and personal branding sessions. The School of Business Administration Career and Life Design team is ready to assist OU business students through in-person and virtual appointments, as well as phone and email. You may make an appointment on Handshake.

It’s a fact, employers seek Oakland business students and graduates. Representatives from hundreds of companies interview and recruit Oakland University business students at career fairs, mixers and other professional events. Oakland business graduates launch careers in organizations across many sectors, including accounting, automotive, aerospace, defense, financial services, health care, information services, manufacturing and more.

On an annual basis, Handshake lists more than 10,000 job postings and nearly 5,000 internship postings for business majors, plus positions in other fields. Oakland University is among the top five in-state institutions from which employers actively recruit, according to a 2022 report from the American Society of Employers.

HandshakeCareer and Life Design Outcomes

Staff and Services

School of Business Administration Career and Life Design
232 Elliott Hall hosts scheduled appointments (those scheduled in Handshake or scheduled via Career and Life Design at 248-370-3250).

Maelle Rouquet
Career and Life Design Coach
(248) 370-3216
[email protected]

Joanna Giglio
Career and Life Design Coach
(248) 370-2698
[email protected]

Natalie Iscaro
SBA ACHIEVE & Career and Life Design Office Assistant
(248) 370-4192
[email protected]

 

Career and Life Design Center - Main Office
Drop-In Advising remains at 103 North Foundation Hall. Drop-In hours are available for students and alumni who would like to discuss career-related topics with a Career and Life Design team member, without establishing a formal appointment.

Drop-Ins are 15 minutes in length. See the Careers webpage for hours and additional information.


Career and Life Design Coaches provide a variety of services, including, but not limited to:

  • Resume Reviews
  • Cover Letter Reviews
  • Mock Interviews
  • Job Search Strategies
  • Career Guidance
  • Informational Interview Guidance
  • Career Fair Prep
  • Networking and Social Media Tips
  • Workshops
  • On-Campus Recruiting and Interviewing

Career Ambassadors are a career resource for students from all different majors and classes. By meeting with students, they spread the word about the resume, interview and job search help that Career and Life Design provides. 

Events and Engagements

Between career fairs, mixers, meet and greets, information sessions, speed networking events and more, the Career and Life Design Center and the business school are a buzz with career activity and opportunities. Check the Career and Life Design Center calendar for the latest events.

You can also follow OU Career and Life Design on Instagram, LinkedInFacebook and X to stay up to date on career and internship opportunities and other happenings.

Personal Trainer Internship at Anytime Fitness (Michigan)

Thu, 11 Sep 2025 03:34:06 +0000
Employer: Anytime Fitness (Michigan) Expires: 03/12/2026  About the OpportunityAre you studying Exercise Science, Kinesiology, Sports Medicine, Sport Management or a related field? Anytime Fitness offers a hands-on Personal Trainer Internship designed to give you real-world experience to complement your coursework.This program allows you to work directly with members, shadow experienced trainers, and learn the business side of fitness, all while developing the skills you need to succeed after graduation.What You’ll GainPractical experience conducting fitness assessments and body composition scansTraining in personal and group fitness program designCoaching skills to motivate and hold clients accountableExposure to the business side of fitness: sales, client retention, and community eventsMentorship from certified personal trainers and fitness leadersA clear pathway to future employment opportunities with Anytime FitnessQualificationsCurrently pursuing or recently completed a degree/certification in Exercise Science, Kinesiology, or a related fieldWorking toward or holding a certification (NASM, ACSM, NSCA, ACE, ISSA, etc.). Interns will receive access to our company discounts through NASM, ACE and ISSA. Strong interpersonal and communication skillsA genuine passion for helping people live healthier livesInternship DetailsPart-time with flexible scheduling to fit around schoolPerks: Free gym membership, staff training resources, mentorship, and career coachingFuture Path: Many interns transition into Personal Trainer roles upon certification and graduation.

Early Careers: Property & Casualty Actuarial Analyst – Risk and Analytics – Corporate Practice - 2026 at WTW

Tue, 10 Feb 2026 11:26:27 +0000
Employer: WTW Expires: 03/12/2026 Hiring locations: Atlanta, Arlington, Boston, Chicago, Detroit.Create a career that goes in the direction you choose. Get to know opportunity. The Business Explore an opportunity.  The Risk and Analytics Corporate Practice includes over 100 actuarial professionals focused on large market, U.S. clients. Our primary services include reserving and funding for retained losses, captive feasibility, retention optimization, and cost allocation models.  The Property and Casualty Analyst within our R&A Corporate practice works on project teams focused on performing reserve studies, pricing analysis and capital management activities for our diverse group of clients. Love your work.  Duties include, but are not limited, to:  Developing and using actuarial models Reconciling and analyzing data Problem-solving using spreadsheets, databases and other resources to produce client deliverables Developing client communications, including reports and other correspondence Presenting results to colleagues and clients Sitting for Actuarial exams QualificationsRole Requirements:Bachelor’s degree in Mathematics, Actuarial Science, or related field with a minimum GPA of 3.0 Passed 1 or more actuarial exams Strong technical skills and client service orientation Excellent Microsoft Office skills, particularly in Excel, plus a high level of general computer literacy and interest in learning new tools and application Experience in managing data, and automating complex data manipulation tasks, in SAS, R, SQL or other programming languages such as VBA  Detail-oriented and good organization skills, with the ability to work independently Strong written/oral communication skills Ability to execute on multiple projects simultaneously and work well in a team environment Nice to have skills and experience include: Predictive modeling experience Experience with Emblem and Radar software Experience working with big data Ability to code and develop in scripting and object-oriented programming languages such as Python, Java, C# Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. We will only consider candidates who are currently authorized to work in the United States and who will not require sponsorship now or in the future. Accepting applications from candidates that graduate with a Bachelor’s or Master’s degree between December 2025 through June, 2026.Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only). Compensation: The base salary compensation range being offered for this role is $70,000 - $90,000 USD. This role is also eligible for an annual short-term incentive bonus.Company Benefits: WTW provides a competitive benefit package which includes the following (eligibility requirements apply):Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)Retirement Benefits: Contributory Pension Plan and Savings Plan (401k)WTW Work Flex: At WTW, we see things differently. We understand flexibility is key to supporting an inclusive and diverse workforce and so we have a variety of different working arrangements which we call “WTW Work Flex”. We encourage colleagues and candidates to make requests for the types of flexible working arrangements that suit them.  Visit our career site for more information: https://careers.wtwco.com/wtw-work-flex/ Recruiting tips:  WTW specializes in preparing for the unknown.  Here’s how to get ready for the big day: https://careers.wtwco.com/hints-and-tips/ Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [email protected]. This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.  

Jubilee Year Food Justice Fellowship at Jubilee Year Los Angeles

Tue, 10 Feb 2026 06:55:39 +0000
Employer: Jubilee Year Los Angeles Expires: 03/12/2026 Jubilee Year Los Angeles (JYLA) is a paid, full-time Year of Service fellowship offering LA County residents ages 18-29 a transformative year of intentional community and food justice work.  JYLA Fellows uplift communities, change lives, and critically engage concepts of food justice and equity. We push the limits of what’s possible in nurturing people and empowering communities to heal, grow, and thrive.  Over our more than 30 years of history, JYLA has built strong connections with community-minded nonprofits. Jubilee Year Fellows spend their year collaborating with food justice partner agencies, helping to expand their capacity for serving the community. Fellows also engage in a rewarding food justice curriculum and leadership development program that emphasizes intentional community, service, professional/personal life balance, and spiritual formation.JYLA selects motivated, compassionate, and collaborative individuals to serve alongside our food justice site partners. Fellows have the opportunity to become changemakers in Los Angeles.Fellowship Responsibilities could include:Attending weekly Program trainings and meetingsUrban gardening and agricultureManaging volunteers for sorting, distribution and/or pantry needsCoordinating food distribution deliveries and pick-upsFollowing procedures for disposal of compostable, recyclable and non-recyclable materialsData collection of food received, and food distributed.Assisting in collecting survey data for health assessmentsAssisting in set-up, food prep, cooking, and break-down of nutrition education classesAssisting in promoting nutrition education through hand-outs, live demos and open dialogue with participantsEngage in friendly interactions with partner agencies and food pantry recipientsOther duties as assignedProgram Benefits$17.87/hour for a full-time commitmentSpiritual and professional mentorshipJYLA Working RetreatsCurriculum-based study and discussion opportunitiesSocial enterprise trainingAccess, interaction, and valuable networking opportunities with our extensive social and professional contacts of alumni and partners.Applicant Eligibility:Be between 18-29 years oldBe an LA County residentHave work authorizationHave a high school diploma (Minimum)Agree to pass a criminal background checkBe passionate about food justice, serving communities of need, and sharing new experiencesBe interested in building intentional community with fellow corps membersBe ready to grow and be challenged in a supportive environment that encourages critical thinking and compassionate actionOur 2026-2027 corps year runs between September 2026-June 2027.Please apply here: www.jubileeyearla.org/applyQuestions? Email [email protected]

Communications Specialist at Mitten State Media

Tue, 10 Feb 2026 03:36:33 +0000
Employer: Mitten State Media Expires: 03/12/2026 Communications Specialist Needed  As we enter the final stages of pre-launch prep at Simulacra, we are looking to proactively line up a part-time position to assist with client-facing communications, marketing, and advertising.The position will require roughly 10-12 hours/week initially, with the opportunity to grow into a full-time role with a wage increase commensurate with performance after a one month evaluation. If open to working on commission basis, this is also open for discussion.Essential Qualifications: -Excellent writing ability-Strong initiative-Experience and (ideally) a proven track record of success in generating new clientele, leads, and taking cold calls from friendly introductions and casual meetups to lifelong business relationships*-Demonstrated passion and aptitude for achieving rapid business growth and expanding visibility and reachPreferred Qualifications (non-essential):-CS background (major or minor)-Communications, English, Creative Writing, or similar degree/degree track-Professional Marketing/Advertising experience-Familiarity with the mechanics, structure, and operations of remote work & freelance platforms (Upwork, Freelancer, Fiverr, etc)*If you are applying as an undergraduate, this is obviously an unrealistic qualification. Instead of showing a track record of nurturing and growing long-term business partnerships, share a few instances where you took initiative and achieved a similar result using communication skills and initiative--this could be in the form of successful grant writing, or sparking and fostering a professional relationship with someone you look up to but had never met before. 

Reactive Metal Powder at Oak Ridge Institute for Science and Education

Tue, 10 Feb 2026 14:39:27 +0000
Employer: Oak Ridge Institute for Science and Education Expires: 03/13/2026 High oxygen contents embrittle the refractory metals and their alloys, causing significantly reduced tensile ductility and fracture toughness. Reactive refractory metals such as M=Ti, Nb and Zr have a strong chemical affinity to oxygen, making it very challenging to produce high-purity metal powders of these elements with extremely low oxygen content. This project aims to optimize low-cost manufacturing routes to produce ultralow-oxygen reactive metal powders using hydrogen-assisted magnesiothermic reduction. High performance computing (HPC) such as density functional theory (DFT) and grand canonical Monte Carlo (GCMC) simulations calculations will be performed at National Energy Technology Laboratory (NETL)’s Joule 3 supercomputer to predict the oxygen solubility in Ti, Nb and Zr powder as a function of hydrogen pressure and temperature in presence of reducing agent Mg. Guided by validated HPC prediction, key deoxygenation parameters will be optimized to achieve ultralow oxygen content ≤0.1 wt.%. An industrial collaborator will perform the experimental validation. 

Operational Excellence Intern at NYSERDA - New York State Energy Research and Development Authority

Tue, 10 Feb 2026 20:02:32 +0000
Employer: NYSERDA - New York State Energy Research and Development Authority Expires: 03/13/2026 Intern - Operational ExcellenceLocation Albany, NY, or New York City, NYAs a leader in advancing New York’s energy transition, the New York State Energy Research and Development Authority (NYSERDA) has remained a credible, objective and trusted partner in ours state’s energy planning as well as deploying new and innovative technologies to expand New York’s economy. NYSERDA has worked for the past 50 years to protect the environment and help New Yorkers increase energy efficiency, lower energy costs and reduce reliance on fossil fuels. NYSERDA engages with stakeholders including residents, business owners, developers, community leaders, local government officials, universities, utilities, investors, entrepreneurs, and more, to develop, invest, and foster conditions that: Attract the private sector capital investment needed to expand New York’s clean energy economy. Overcome barriers to using clean energy at a large-scale in New York. Enable New York’s communities and residents to benefit equitably in the clean energy transition. INTERNSHIP OVERVIEWThis is a paid internship for current students at an accredited college. The pay rate is from $18 to $20 per hour based on current class year. This internship will begin in Spring 2026 and continue to Fall 2026.Interns must be located in New York State or an immediately adjacent state while working. It is expected that interns will follow our telework policy, with a combination of in-office and remote work. Interns work up to 18.5 hours per week during the semester, and up to 37.5 hours per week between semesters, when not attending classes.PRIMARY RESPONSIBILITIESIn partnership with NYSERDA’s Training Specialists and the Senior Technology Trainer, the intern will aid in the analysis, development, and implementation of training materials and resources and the management of NYSERDA’s Learning Management System to support NYSERDA’s objectives and long-term strategic goals. Specific activities include:Participate in discovery and requirement gathering sessions.Update current training guides and materials on our Confluence training platform.Capture and curate images for user guide publication.Post-Training participant and evaluation follow-up.Support coordination and management of our training event and registration tool.Communicate learning opportunity updates through our NYSERDA-wide communications platform.Participate in the planning, scheduling, enrollment, management, and tracking of trainings, including but not limited to new hire onboarding and annual mandatory training courses.Participate in report development for Confluence adoption and user experience trends.Track, complete and update project/task plans.Provide ad-hoc reporting as needed.MINIMUM QUALIFICATIONSCurrent, undergraduate or master’s student, pursuing a degree in Training, Education, Human Resources, Technical Writing, or similar discipline.Some experience with video production and/or graphic/visual design.Proficiency with the Microsoft Office suite of programs, particularly Microsoft SharePoint.Demonstrated ability to communicate effectively, verbally and orally, while collaborating with multiple stakeholders.Skill in managing multiple priorities, delivering on commitments, and operating with speed, accuracy, and solid judgment.Strong work ethic.Please submit two files, one for your cover letter and another for a resume, through our Careers page online.(Applications submitted only through your school’s recruiting portal will not be considered.)Please note that during the application process, you may be prompted to opt-in to Artificial Intelligence (“AI”) scoring. This is an automatic request in the ADP system but is not a feature that is used by NYSERDA in its recruiting and hiring process. Your response will have no impact on your application to NYSERDA.SalaryThe salary range is $18 - $20 hourly. Income is calculated based on class standing.

Summer Staff at HINTON RURAL LIFE CENTER

Tue, 10 Feb 2026 22:35:41 +0000
Employer: HINTON RURAL LIFE CENTER Expires: 03/13/2026 Hinton Rural Life Center seeks to impact the lives of individuals, small groups, congregations, and local residents through its safe and healthy home repair ministry. Hinton Center engages in ministry in ways that encourage, teach, and transform – both those we serve and those who come to serve — as we are in ministry with our neighbors. Through summer missions, Hinton Center equips college-age young adults to live out their faith, to build formative relationships, and to serve by leading programming and activities with volunteer groups both on and off the worksite. Applications are available on the Hinton website (www.hintoncenter.org). Hinton Center is a drug free workplace.Summer Missions Service Ministry Leader: Service Ministry Leaders (SMLs) are passionate about living out their faith, building relationships with others, and leading teams of volunteers. They help oversee youth and adults on the worksite and during scheduled programming. Other responsibilities include leading devotionals and activities, participating in Christian worship, assisting with Hinton’s daily campus operations, and building covenant relationships with other staff, volunteers, and neighbors.The SML position is a paid summer position through Hinton Center’s summer mission outreach program, a person-first ministry that provides safe and healthy home repairs for community members who are low income, older adults, and/or living with a disability. Programming is centered around encouraging volunteers to consider their perspective and approach to serving. The position is fun and rewarding, but also emotionally and physically demanding.We are looking for individuals with leadership capability and a desire to grow in those skills. Unlike a traditional camp counselor role, the SML position entails more than engaging in activities with youth. It is coming alongside them to encourage, equip and educate. Each group comes with adults who are responsible for their youth. SMLs are required to live on campus, in separate accommodations from the mission teams, generally with roommates. Housing and most meals are provided.Requirements:Over 18 years of age (students with a minimum of one year of college completed or one year outside of high school)Commitment to Summer Missions Outreach Program, which includes intensive trainingExcellent communication skills, a desire to serve others, and leadership abilityFirst Aid and CPR Certified (Red Cross or American Heart Association) – must be completed by mid-May (can be completed online)Ability to work independently and with a teamDisplay maturity and emotional stability in one’s personality, decision-making, relationships, and Christian faithCreative, compassionate, and enthusiastic as a problem-solver and decision-makerDesire to serve God, our neighbors (homeowners), and the summer missions volunteers (youth and adults)Open to giving and receiving feedback, constructive criticism, and redirection from fellow staff membersBasic construction knowledge is preferred, but not required – willingness to learn skills a mustFlexibility, as schedules and worksites may changeAbility to work with multigenerational and diverse teams and staffShare about the ministries of Hinton (*see below)Responsibilities:Commits to working full days. A typical day can last from 7:30 am – 9 pm.Commits to learning and growing through training and summer missions experienceTeach and live out Hinton’s ministry goals: engaging in mission, understanding poverty, caring for creation, loving neighbors, connecting to God, and appreciating rural, Appalachian cultureShare equally with staff in the creative process of planning, leading, and setting up activities such as worship services, devotions, evening programming, and any other activitiesFoster relationships with individuals/families in their homes before, during and after the work project(s), and encourage relationship-building with volunteers and homeownersEncourage a nurturing, supportive, Christian environment at all timesManage and participate in worksite coordination, including gathering materials and tools as neededLearn different construction and site management skills.Complete Safe and Healthy Housing Assessments as neededMaintain a safe work environment, by instructing volunteers in safe operating procedures, and by providing appropriate personal protective equipment (PPE) for useDaily inspect tools, removing any that are malfunctioning and/or present a safety issueComplete daily and weekly paperworkHelp maintain order and cleanliness of all areas of camp, including but not limited to recreational areas, tool shed, educational tool barn, work sites, chapel, dining room, and Moore Great HallShare your faith journey with summer staff and volunteers, as appropriatePractice healthy self-care and rest, while balancing the demands of the positionAbide by all standards outlined in the staff manual and covenant set by the summer ministry staffCheck-in with supervisors at conclusion of daily work project(s)Assist with projects and tasks as needed when requested by supervisor(s)Application Process:Open until filled. Complete online application https://forms.gle/vj4NEVK951RLZmuV8Conduct a Zoom interview with Hinton Center’s summer staff hiring team in early March.Service Ministry Leaders will be notified by late-March 2026.Educational videos and information to be completed prior to May 13, 2026.Training begins the week of May 13, 2026 and summer ends on July 31, 2026 (You will have an opportunity to tell us if you need any time off during the summer, which must be approved by supervisor in advance).*Hinton Center is intentional about the development and growth of summer staff, and we ask all staff to participate in support of our ministries. What does this mean for you? If hired, we will give you information about our community impact that you can share with your church, and organizations or businesses. You will NOT be required to raise a certain amount, but you will be required to share the information and have at least THREE donations made. Questions? Email [email protected].

Risk Management Client Service Intern, Surety/Bonds - West Hartford, CT at World Insurance Associates

Tue, 10 Feb 2026 16:14:57 +0000
Employer: World Insurance Associates Expires: 03/13/2026 About UsWorld Insurance Associates is a unique insurance and professional services organization offering top products and services from major providers, combined with attentive service from local agents.  We are one of the fastest-growing insurance brokers in the top 20 in the U.S. and we offer you the opportunity to develop your skills in a rapidly expanding organization.  We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Position SummaryThe WORLD Internship Program is a 10-week program aimed to develop a bench of talented professionals who will be able to join us after college graduation. As a Summer Intern, you will gain an understanding of the Insurance Industry and the distribution models for Insurance Products. The program will provide you with a broad understanding of the insurance brokerage cycle from identifying and properly marketing risks, building a service timeline, implementing service requests, and working through a renewal. You will be placed in our Surety/Bonds department for the duration of the summer:Primary ResponsibilitiesYou will work alongside our team and help drive the timely and accurate completion of assigned tasks:Processing renewal of ID cards and policy change requestsCarrier document attachments and Certificates of InsuranceShadowing client calls and Client Advisor or Carrier visitsData management workAdditional tasks that could be beneficial to the internYou will support the development of positive relationships with clients and teammates by providing high levels of advocacy, excellent service, and professional communication.Key components of the program include In addition to the work, you do with your manager daily, you’ll have the opportunity to participate in programs and events over the 10 weeks.   Intern Orientation and Closing Presentation at Iselin, New Jersey headquarters Speaker Presentations, Town Halls, Monthly webinars by Executive Leadership Learning from our CEO and COO about World’s business strategy, operating model, and key priorities Self-paced online program provided by the Council for Insurance Agents and Brokers Fun networking, volunteer, and social events Developmental workshops  QualificationsMust be enrolled in a business program at an accredited university or college and graduating in May 2027 or December 2026. (Graduates and students enrolled in Insurance and Risk Management programs strongly preferred)Must be willing to work onsite, M-F between 9 a.m. and 5 p.m. (we do not offer remote internships)Prior customer support experience preferred.Possess strong organization / administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)Able to work independently and enjoy a high degree of interaction with team members. Self-motivated and driven.Maintain a sense of urgency and ability to work with and meet deadlines.Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance.The ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information.Ability to maintain a professional demeanor and positive attitude.What You'll Gain: You will have the opportunity to learn how World helps clients improve financial performance while protecting them from risk exposure.You will have the opportunity to build a foundation for a solid career in a stable industry with a rapidly growing team.You will develop valuable skills and build a network that will help you launch a successful career.You will build valuable skills in creating and presenting business proposals, understanding risk management, and developing time management strategies.CompensationThe compensation for this internship is $23/hr. Equal Employment OpportunityAt World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.To Executive Search Firms and Staffing Agencies: World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department.  

Research Analyst, Emerging Talent Intern (Summer) at Metropolitan Transportation Authority (MTA)

Tue, 10 Feb 2026 16:32:24 +0000
Employer: Metropolitan Transportation Authority (MTA) - NYC Transit Expires: 03/13/2026 Department:                      Department of Paratransit, New York City TransitLocation:                           33-00 Northern Blvd 8th Floor Long Island City NY 11101Position Title:                    Research Analyst, Emerging Talent Intern (Summer)Hourly Rate:                     $19.00 (Undergraduate) or $21.00 (Graduate student) All internship positions are onsite and require regular, in-person attendance at the designated work location.  OVERVIEW OF DEPARTMENT: The Customer Relations Unit ensures that the Department of Paratransit responds in an appropriate and timely manner to the complaints, commendations, inquires and requests that are submitted about Access-A-Ride Paratransit. The intern will help manage customer complaints and maintain responsiveness, respond to inquiries and track common issues to inform service improvements. Additionally, we are currently in the process of some technology transition, the intern will assist with documentation, testing, and user feedback collection.  RESPONSIBILITIES: Help manage customer complaints and maintain responsivenessAudit and update customer communication templates for clarity, consistency, and accessibilityRespond to inquiries and track common issues to inform service improvementsProvide flexible support for emerging needs and department initiativesReview and resolution of customer complaints Research and handle commendations Assist with duplication of customers in the databaseAssist with daily management reports    PROJECTS: Operational SupportAudit and update customer communications templates for clarity, consistency and accessibilityProvide flexible support for emerging needs and department initiatives   REQUIRED QUALIFICATIONS: Proficiency in Microsoft Office Suite and/or comparable PC applications is a must. The candidate should possess organizational, presentation, time-management, problem-solving, and decision-making skills.  The candidate should have a keen eye for detail and be able to work independently while being an active team player. The candidate should be able to maintain and protect confidentiality. Project Management, Research Skills, and Adherence to deadlines.   REQUIRED EDUCATION: Matriculated in an undergraduate program in good standing with at least a 2.5 GPA or in a graduate program in good standing with at least 2.8 GPA Major(s) Preferred: Data Science, Business Analytics, Liberal Arts, Communications, or related    All applicants must be authorized to work in the United States at the time of application. Students’ transcript must be submitted.   Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply. 

Rail Planning, Emerging Talent Intern (Summer) at Metropolitan Transportation Authority (MTA)

Tue, 10 Feb 2026 17:01:28 +0000
Employer: Metropolitan Transportation Authority (MTA) - NYC Transit Expires: 03/13/2026 Department:                     Operations Planning, NYCTLocation:                          2 Broadway, New York, NY  10004Position Title:                   Rail Planning, Emerging Talent Intern (Summer)Hourly Rate:                    $21.00 (Graduate)All internship positions are onsite and require regular, in-person attendance at the designated work location.OVERVIEW OF DEPARTMENT:The Division of Operations Planning (OP) is responsible for designing efficient and effective subway and bus service for New York City Transit. The Rail Planning unit monitors subway ridership trends and operational performance and develops strategies for operating the best possible service, in line with the needs of our riders, operational, maintenance, and construction requirements, and available resources.RESPONSIBILITIES:Example duties to be performed by the Rail Planning Intern include the following:Analyze subway running times in preparation for timetable revisionsPrepare estimates of ridership for subway replacement shuttle busesDevelop temporary service changes in coordination with other OP and NYCT units Prepare minutes for meetings between the Rail Planning Unit and other departments across the MTAReview of customer-facing materials for the accuracy of service informationAssist with the implementation of temporary service changes and conduct observations to identify potential improvements Provide customer assistance at the start of major service changesMonitor line performance following the implementation of service changes and/or timetable revisions and summarize analytical results for sharing with other unitsPROJECTS:The intern will assist the Rail Planning Unit in the course of its work, as described above. Expected deliverables will include:Development and evaluation of subway service alternatives during planned construction workDevelopment of ridership requirements for subway replacement shuttle busesAssistance with the implementation and subsequent analysis of subway service changesREQUIRED QUALIFICATIONS:Proficiency in Microsoft Office Suite is a must.The candidate should possess organizational, analytical and communication skills. The candidate should be able to work well under pressure and prioritize tasks effectively.The candidate should have a keen eye for detail and be able to work independently while being an active team player.REQUIRED EDUCATION:Matriculated in a graduate program in good standing with at least 2.8 GPAMajor(s) Preferred: City & Regional Planning, Civil Engineering, Transportation Engineering, Urban Studies, Public Policy, Public Affairs, Mechanical Engineering, Electrical Engineering, Computer Science, or related field. All applicants must be authorized to work in the United States at the time of application. Students’ transcript must be submitted.Equal Employment OpportunityMTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.