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E-Learning and Instructional Support

Kresge Library, Room 430
100 Library Drive
Rochester , MI 48309-4479
(location map)
Office: (248) 370-4566
Help: (248) 805-1625

E-Learning and Instructional Support

Kresge Library, Room 430
100 Library Drive
Rochester , MI 48309-4479
(location map)
Office: (248) 370-4566
Help: (248) 805-1625

woman seated on a large leather couch with a laptop in her lap, writing in a notebook

Online Student Services

Regardless of whether you are a student sitting in an on-campus classroom or logging into a course from hundreds of miles away, Oakland University provides services to support you in your academic goals.

Academic Advising

Most students have an assigned adviser that they can directly reach out to via email. Finding your assigned adviser is easy. Log in to MySail to find your assigned academic adviser right on the home screen. Under the My Details section, click the blue Adviser link on the right hand side. A box should pop up with your advising unit and/or adviser's name along with their contact information. A complete list of academic advisers for each of the units is available from Academic Advising.

Admissions and Recruitment

Admissions advisers are available virtually to assist you in navigating your OU journey, and would be glad to speak via phone, email or web conference. Find the admissions adviser who can help visit the Admission Meet the Staff page. 

There are also several upcoming admissions events, which will be held virtually while we follow appropriate social distancing rules. 

If you are already admitted and ready to reserve your spot at OU? Sign up for orientation.

Bookstore

Textbooks and course-related materials can be purchased through the campus bookstore, Barnes & Noble at Oakland University. These items may be purchased via their website using a credit card. Orders can be shipped via UPS or held for in-store pick up, when campus re-opens.

Career Services

Career Consultants are available virtually to help students with navigating their career futures. Schedule a virtual appointment or drop-in to the Virtual Career Studio, Monday-Friday from 10 a.m. to 3 p.m. You can also explore virtual resources for OU students alumni in the Handshake Resource Library.

Dean of Students

OU’s Dean of Students office empowers you with a supportive environment and sound advice. And if you don’t know who to contact for a specific situation, we are always a good place to start. The Dean of Students office can be reached at deanofstudents@oakland.edu. Student conduct reports can be filed through the Dean of Students website.

Disability Support Services

Disability Support Services acts as an advocate for students with disabilities. This includes, helping students understand university policies and practices,  and assisting students in addressing personal and academic concerns. For more information about virtual appointments, or to talk to someone over the phone, call 248-370-3266 or email dss@oakland.edu.

Financial Aid

Student Financial Services advisers are available at finservices@oakland.edu or by virtual appointment.  If you have a financial aid requirement that needs an in-person submission, please contact finservices@oakland.edu. If  you're experiencing financial hardships due to the impact of the Coronavirus, consider the COVID-19 Student Relief Fund


Additional information is available from the Student Financial Services web page.

Graham Health Center

Graham Health Center provides medical services to Oakland University students and staff (for workplace injuries or illnesses). The GHC has reduced lobby hours throughout the COVID-19 closure and telehealth appointments are available to those in need of non-life threatening medical attention. For more information, visit the Graham Health Center website, email health@oakland.edu or call 248-370-2341.

Library Services

While Kresge Library is currently closed, the librarians and staff have developed many resources that can be accessed remotely. These include contacting a librarian virtually, accessing research material and searching the eBooks, journals and magazine articles available through the library.  These are available from the Kresge Library remote resources page.

Registrar/Registration Support

Registration and Registrar Services can assist you virtually through email, instant message or web conference. Staff is available Monday-Friday from 8 a.m. to 5 p.m. 

OU Counseling Center

Students and staff members can use the Counseling Center for short-term services or to arrange for long-term resources. To schedule an appointment, call 248-370-3465.

Tutoring/Academic Support

The Tutoring Center offers online appointments from 9 a.m. to 5 p.m. Monday-Thursday. Supplemental instruction will be offered online through eSpace at the times noted on your class schedule in MySail. SI leaders are using WebEx and recording every session.

Writing Center

The Oakland University Writing Center provides students and faculty from any area of study with well-trained consultants who help both novice and expert writers explore ideas, revise drafts, and develop the skills to craft polished works. While the Writing Center in Kresge Library is closed, writers can still get help. Real-time online appointments are available Monday through Thursdays from 8 a.m. to 9 p.m., Fridays from 8 a.m. and 5 p.m. and Sundays from 2 p.m. to 8 p.m. Appointments can be scheduled online. For questions that don’t require a meeting, there is also a Virtual Help Desk, which can provide answers to questions within a 24-hour period without the need for an appointment.