OU Help Desk

Kresge Library, Room 202
100 Library Drive
Rochester, MI 48309-4479
(location map)
(248) 370-4357 (HELP)
Fax: (248) 370-4863
[email protected]
Office Hours: M-F 8:00am - 5:00pm

University Technology Services

Dodge Hall
118 Library Drive
Rochester, MI 48309-4401
(location map)
[email protected]

Survey Tools

Oakland University has access to several different services for collecting survey data. The table compares these tools. Qualtrics is recommended for surveys in most cases. Survey Monkey is not recommended.

FeatureQualtricsGoogle Docs Free Forms Template
SubscriptionNo cost to the department; unlimited site license for use by anyone with a NetID. Click QUALTRICS to access.Free templates
Number of SurveysUnlimitedUnlimited
Questions per SurveyUnlimitedUp to 255 (number of rows available)
Question Types
  • Multiple choice (one answer)
  • Multiple choice (multiple answers)
  • Matrix of choices (one answer per row)
  • Matrix of choices (multiple answer per row)
  • Matrix of drop-down menus
  • Rating scale
  • Single text box
  • Comment / Essay
  • Numerical text box
  • Demographic information (US)
  • Demographic information (International)
  • Date / Time
  • Image
  • Descriptive test
  • Text
  • Paragraph text
  • Multiple choice
  • Check boxes
  • Choose from a list
  • Scale
  • Grid
TemplatesUnlimited templatesUnlimited: Available on Web or custom creations
LanguageAny, including UnicodeYou can change settings in Google Docs for Unicode. You can download free US international keyboard
Prebuilt Survey ThemesYes95
Validate / Require Survey ResponsesYesYes
Randomize / Sort Answer ChoicesYesGoogle Help Provides Solutions
Accessible and 508 Compliant and Certified SurveysYes — Rehabilitation Act / Voice respondentYes, note the Voluntary Product Accessibility information posted with Google.
Data Collection
  • Unlimited

Service includes the off-line app for field surveys and the File Attachment Module.

  • Live results as recorded
  • Browse through individual responses
  • View open ended comments from summary page
  • Cross tabs
  • Drill down
  • Statistics
  • Yes
  • Yes
  • Yes
Exporting DataFull data exports (CVS, Excel, PDF, PowerPoint, SPSS, Word).  Exporting data is excluded in a free account. Upgrade in order to download your current responses.
SecurityFavorable protection under contract.Limited privacy protections; not suitable for confidential data.  Limited FERPA protection.

August 2018