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University Housing

Hamlin Hall, Room 448
550 Meadow Brook Road
Rochester, MI 48309-4452
(location map)
(248) 370-3570
housing@oakland.edu
Monday - Friday: 8 a.m. - 5 p.m.

University Housing

Hamlin Hall, Room 448
550 Meadow Brook Road
Rochester, MI 48309-4452
(location map)
(248) 370-3570
housing@oakland.edu
Monday - Friday: 8 a.m. - 5 p.m.

two students at a service window with a staff member seated behind a desk

Work For Housing

University Housing employs undergraduate students in virtually every capacity, helping to develop and refine leadership and decision-making skills. Work hours are planned around your schedule, so you get on-the-job experience without sacrificing class or study time.

You can read more about specific positions and their hiring timelines below, and may also search for open University Housing positions through Handshake. If you have any questions about the positions, please email housingjobs@oakland.edu.

Apply for a position

Recruitment Schedule

Join our team and work for University Housing!

We're hiring for the fall 2021 and winter 2022 semesters.

Round One
Available positions:

  • Academic Peer Mentor (APM)
  • Resident Assistant (RA)
  • Special Interest Floor Academic Peer Mentor (SIF APM)

Applications open October 26 at 8 a.m. and close December 15 at 5 p.m.

Apply on Handshake by searching for the position by name.

Virtual Information Sessions

  • October 29, 4 p.m.
  • November 2, 1 p.m.
  • November 19, 7 p.m.
  • December 3, 1 p.m.

Please click here to attend the live virtual information sessions at the dates and times listed above.

Undergraduate Student Staff Positions
Academic Peer Mentor

Academic Peer Mentors (APM) work with other departments across campus to coordinate advising resources and support programs for students facing challenges. They help students develop time management, reading and note-taking skills, and refer them to OU’s academic support professionals.

To view a video of what to expect on the job, please click here.

To qualify, applicants must:

  • hold sophomore, junior, or senior class standing at Oakland University, by fall 2021
  • have one year of on-campus experience
  • have a minimum of 3.0 cumulative and semester GPA
  • submit a resume when applying on Handshake
  • submit one reference from a current University Housing student staff member
  • submit one reference from a current Oakland University faculty member

Job responsibilities:

  • The Academic Peer Mentor program was created to address the unique academic and social concerns residents face from the first year in college until graduation. APMs are certified tutors, provide educational programming, refer students to professionals including the Student Success staff when necessary and must complete comprehensive training prior to the start of each academic year. This training will continue throughout the duration of employment and includes crisis response, University and departmental policies and professional development. 

Conference Assistant

The Conference Assistant (CA) is an Oakland University student who is hired to assist in all facets of the Residence Halls Conference Program. Duties include administrative, clerical, and physical operations assigned in connection with the general management of the conference program. A major portion of the CA’s job is working at the reception desk, assisting conference and hostel guests, social programming and duty nights/weekends. 

To view a video of what to expect on the job, please click here.

Job duties include:

  • Conference Assistants assist in the preparation of conference housing facilities including inventorying supplies, set up at reception desks, key preparation, and decorating bulletin boards.
  • Conference Assistants will attend weekly staff meetings.
  • Conference Assistants work assigned desk shifts for approximately 10 or more hours per week. 
  • Conference Assistants serve in a duty rotation including weeknights, weekends, and summer holidays.
  • Conference Assistants complete tasks, programs, and paperwork by the assigned deadlines.
  • Conference Assistants perform check-in and check-out procedures as assigned for conference guests and summer residents.
  • Conference Assistants responding to all situations involving conference guests and summer residents and notify supervisor for follow-up and emergency assistance as part of serving on duty.

This is a summer-only position. To qualify, applicants must meet and maintain the following standards:

  • The student's cumulative and most recent semester GPA must be 2.75 or higher.
  • The student must be free of conduct violations at Oakland University and within University Housing.
  • The student must be enrolled full-time at Oakland University unless otherwise approved by the supervisor.
  • The student must complete the most recent University Housing training.
  • The student must live in University Housing for the duration of employment.
  • Previous Housing Staff experience preferred.
  • Taking classes and/or additional part-time employment, not interfering with CA work schedule, must be approved by the Assistant Director for Assignments and Summer Conferences. Full-time employment/internships are not allowed. Must commit to work both summer sessions with no extended vacations.
  • Applicant must submit resume with application.
Housing Ambassador

Housing Ambassadors (HA) interact with prospective and incoming students during Undergraduate Admissions and orientation events, or other events designed to recruit prospective students. Students are trained to perform housing presentations and tours that accurately and enthusiastically represent the housing department.

To view a video of what to expect on the job, please click here.

Job duties include:

  • Housing Ambassadors are responsible for active participation in, and engagement with, the marketing and recruitment plan for the Department of University Housing.
  • Housing Ambassadors interact with prospective and incoming students during admissions and orientation events, or other events designed to recruit prospective students.
  • Housing Ambassadors will be trained to perform housing presentations and tours that accurately and enthusiastically represent the Department of University Housing.
  • Required events will include New Student Orientation, Parent Orientation, Transfer Open House, and daily housing tours.
  • Housing Ambassadors will also provide office assistant support in the Hillcrest Hall Housing Office as needed.

This is a summer-only position. To qualify, applicants must meet and maintain the following standards:

  • The student's cumulative and most recent semester GPA must be 2.75 or higher.
  • The student must be free of conduct violations at Oakland University and within University Housing.
  • The student must be enrolled full-time at Oakland University unless otherwise approved by the supervisor.
  • The student must complete the most recent University Housing training.
  • Due to the formal and informal demands of the position, involvement in other activities that require a sizeable time commitment (i.e., volunteer work, additional employment, or academic courses or labs), must be communicated to, and approved by, the Housing Recruitment Manager.
  • The student must have sophomore, junior, or senior class standing at Oakland University by fall 2020.
  • The student must have a minimum of one year’s experience of on-campus living.
  • Applicant must submit resume with application.
Maintenance Assistant

Maintenance Assistants (MA) are responsible for assisting the Maintenance Manager in facility operations, including trash disposal, after hours on-call coverage response, and projects that relate to facility maintenance and enhancement.

To view a video of what to expect on the job, please click here.

Job duties may include:

  • Maintenance Assistants pick up the trash on a daily basis from the curbs of Hamlin Hall, Hill House, Van Wagoner House, and Fitzgerald House.
  • Maintenance Assistants transport trash to the Vandenberg Hall trash compactor and compact the trash.
  • Maintenance Assistants respond to after-hour emergencies such as floods, minor lock problems, minor plumbing problems, broken windows, potential health and safety problems due to blood or vomit, etc. during the hours of 3:30 pm - 7 a.m.
  • On the weekends, Maintenance Assistants supervise weekend student cleaning crew members.
  • Maintenance Assistants will work on Saturday and Sunday from 7 a.m. to 3:30 p.m.
  • Maintenance Assistants can expect other related duties, such as; supply delivery, meeting room, and furniture set-ups, student room furniture set-up, painting, cleaning of Residence Halls in absence of full-time employees, cleaning of vacant apartments, carpet shampooing, refilling/recharging of fire extinguishers, bathroom cleaning, etc.

To qualify, applicants must meet and maintain the following standards:

  • The student's cumulative and most recent semester GPA must be 2.75 or higher.
  • The student must be free of conduct violations at Oakland University and within University Housing.
  • The student must be enrolled full-time at Oakland University unless otherwise approved by the supervisor.
  • The student must complete the most recent University Housing training.
  • Applicant must have a valid Michigan driver's license and driving record acceptable to Oakland University.
  • Previous custodial experience is desired.
  • Applicant must submit resume with application.
Nightwatch Desk Worker

Nightwatch Desk Workers (NW) help maintain safety by checking and scanning IDs of students and guests entering the residence halls starting at 8 p.m. each day.

To view a video of what to expect on the job, please click here.

Job duties include:

  • work twice every week (Sunday-Thursday), and work on some weekends
  • make sure the appropriate doors are locked in the building
  • check the validity of residential status by swiping student IDs and checking picture 
  • sign in all students/guests that do not live in the Oakland University Housing community 
  • attend Nightwatch staff meetings and trainings
  • maintain confidentiality 
  • keeping Nightwatch stations and closets tidy
  • act in accordance with all Housing Staff Policies
  • abide by the guidelines regarding student information as outlined in the Family Educational Rights and Privacy Act (FERPA)
  • act in accordance with the Clery Act and carry out your responsibility to report crime on campus as a University Housing Staff member

To qualify, applicants must meet and maintain the following standards:

  • The student's cumulative and most recent semester GPA must be 2.75 or higher.
  • The student must be free of conduct violations at Oakland University and within University Housing.
  • The student must be enrolled full-time at Oakland University unless otherwise approved by the supervisor.
  • The student must complete the most recent University Housing training.
  • Must maintain a minimum of 9 credits
  • Must live on campus
  • Must have sophomore, junior, or senior class standing at Oakland University by fall 2020
Resident Assistant

Resident Assistants (RA) live in the residence halls where they advise and counsel students living on their assigned floor and actively encourage a positive residential environment. They offer students advice and guidance in academic, social and financial matters and handle several administrative duties. They also help residents become acquainted with the university and residence halls community.

To view a video of what to expect on the job, please click here.

To qualify, applicants must:

Job responsibilities:

  • The Resident Assistant is a student who is hired to be available to mentor residents of a particular floor on academic, personal, social, and financial matters. In addition, they perform administrative duties in connection with the general management of their hall and with the total residence halls system. A major portion of the RA’s job will be to actively influence the environment and encourage students to participate in programs and activities through leadership and availability.
Residence Life Association Executive Board Member

The Residence Life Association (RLA) is the governing body of housing at OU. RLA members vote on important issues about the living communities and policies, host programs, and discuss any concerns of the students.

To view a video of what to expect on the job, please click here.

Job duties will vary, based on position. RLA positions include:

  • President
  • Vice President 
  • Marketing Coordinator
  • Leadership Coordinator
  • Programming Chair
  • Diversity, Equity, and Inclusion Programming Chair
  • Financial Coordinator
  • National Communications Coordinator

To qualify applicants must meet and maintain the following standards:

  • The student's cumulative and most recent semester GPA must be 2.75 or higher.
  • The student must be free of conduct violations at Oakland University and within University Housing.
  • The student must be enrolled full-time at Oakland University unless otherwise approved by the supervisor.
  • The student must complete the most recent University Housing training.
  • Minimum of one semester of on-campus living experience (any institution)
  • Must live on campus.
  • Must have sophomore, junior, or senior class standing at Oakland University by fall 2020
Service Desk Attendant

Service desks create a welcoming environment and acts as the central location for the exchange of information for residence hall and apartment students and guests.

To view a video of what to expect on the job, please click here.

Job duties include:

  • providing campus information and good customer service
  • sorting and delivery of mail to residents
  • sorting and checking in packages to residents
  • distributing cleaning equipment to residential students
  • attending monthly staff meetings
  • acting in accordance with all Housing Staff Policies
  • abiding by the guidelines regarding student information as outlined in the Family Educational Rights and Privacy Act (FERPA)
  • acting in accordance with the Clery Act and carry out your responsibility to report crime on campus as a University Housing Staff member

To qualify, applicants must meet and maintain the following standards:

  • The student's cumulative and most recent semester GPA must be 2.75 or higher.
  • The student must be free of conduct violations at Oakland University and within University Housing.
  • The student must be enrolled full-time at Oakland University unless otherwise approved by the supervisor.
  • The student must complete the most recent University Housing training.
  • Must be able to lift a minimum of 10 pounds during the shift for mail or supplies.
  • Must be able to work Friday night shifts along with weekend shifts.
  • Must have sophomore, junior, or senior class standing at Oakland University by fall 2020.
Special Interest Floor Academic Peer Mentor

Special Interest Floor Academic Peer Mentors (SIF APM) work with other departments across campus to coordinate advising resources and support programs for students facing challenges. They help students develop time management, reading and note-taking skills, and refer them to OU’s academic support professionals.

To qualify, applicants must:

  • hold sophomore, junior, or senior class standing at Oakland University, by fall 2021
  • have one year of on-campus experience
  • have a minimum of 3.0 cumulative and semester GPA
  • submit a resume when applying on Handshake
  • submit one reference from a current University Housing student staff member
  • submit one reference from a current Oakland University faculty member

Job responsibilities:

  • The Special Interest Floor Academic Peer Mentor (SIF APM) position was created to address residents' unique academic and social concerns. In addition to the APM role, SIF APMs specifically support communities with similar academic majors and career goals. SIF APMs are in the same course of study as the community they have been assigned. They are certified tutors, provide programming geared towards particular majors and career interests, refer students to professionals including the Student Success staff when necessary, and must complete comprehensive training before the start of each academic year. This training will continue throughout employment and includes crisis response, University and departmental policies, and professional development. 

Student Cleaning Crew

Student Cleaning Crew members are responsible for assisting in facility operations, including projects that relate to facility maintenance and enhancement.

To view a video of what to expect on the job, please click here.

Job duties may include:
  • Staff members manage supply delivery within residence halls and apartments.
  • Staff members assist in meeting room and furniture set-ups.
  • Staff members assist with student room furniture set-up.
  • Staff members clean vacant residence hall rooms.
  • Staff members shampoo carpet within the facilities.
  • Staff members clean public bathrooms within University Housing.
  • Staff members maintain hard floors within the facilities.

To qualify applicants must meet and maintain the following standards:

  • The student's cumulative and most recent semester GPA must be 2.75 or higher.
  • The student must be free of conduct violations at Oakland University and within University Housing.
  • The student must be enrolled full-time at Oakland University unless otherwise approved by the supervisor.
  • The student must complete the most recent University Housing training.
  • Applicant must have a valid Michigan driver's license and driving record acceptable to Oakland University.
  • Previous custodial experience is desired.
  • Applicant must submit resume with application.
Student Office Assistant

The Student Office Assistant (SOA) will play a significant role in the support of the front office operations within University Housing's main office.

To view a video of what to expect on the job, please click here.

Job duties include:

  • Greet in-person guests and answer phones
  • Assist with residential check-ins/outs and room change process
  • Support the key distribution and collection process
  • File paper documents and prepare mailings
  • Schedule and reschedule Student Success meetings
  • Complete campus delivery runs as needed
  • Provide Housing tours to prospective residents
  • Connect students to relevant university resources
  • Complete special projects and other tasks as needed

To qualify applicants must meet and maintain the following standards:

  • The student's cumulative and most recent semester GPA must be 2.75 or higher.
  • The student must be free of conduct violations at Oakland University and within University Housing.
  • The student must be enrolled full-time at Oakland University unless otherwise approved by the supervisor.
  • The student must complete the most recent University Housing training.
  • Be able to think critically, problem solve and utilize Housing resources as needed to support residents, prospective residents and Housing Office guests
  • Be comfortable working in a fast-paced and team-oriented environment
  • Maintain high levels of energy and enthusiasm
  • Be an effective communicator with Housing staff and guests
  • Be familiar with OU resources, services, and departments
  • Possess a professional demeanor, a high level of maturity and an ability to use independent judgment
  • Be comfortable using the Google Drive platform, including Sheets, Docs, Calendar, Sites, and Forms
  • All Student Office Assistants are expected to work between 10-25 hours per week; hours worked may fluctuate from semester to semester.
  • Must have sophomore, junior, or senior class standing at Oakland University by fall 2020
  • Act in accordance with all Housing Staff Policies
  • Abide by the guidelines regarding student information as outlined in the Family Educational Rights and Privacy Act (FERPA)
  • Act in accordance with the Clery Act and carry out your responsibility to report crime on campus as a University Housing Staff member
Sustaining Our Planet Earth Ambassador

S.O.P.E. Ambassadors help implement campus-wide programs to promote sustainability and to educate students, faculty and staff about environmental practices. Ambassadors also serve as the conduit between faculty, staff, students and S.O.P.E.

To view a video of what to expect on the job, please click here.

Job duties include:

  • The S.O.P.E. Ambassadors will facilitate eco-focused programs within the residential communities
  • Assist with planning annual sustainability programs
  • Lead campus projects that center on sustainability initiatives
  • Handle the responsibility of taking out recycling bins within your assigned community weekly
  • Work on at least one project per semester that actively implements change on campus
  • Assisting the S.O.P.E. supervisor with tasks like  attending various S.O.P.E. programs
  • Attending bi-weekly group meetings, and weekly one-on-one meetings

To qualify applicants must meet and maintain the following standards:

  • live on campus, possess a minimum 2.75 GPA and be in good academic standing with the university
  • The student's cumulative and most recent semester GPA must be 2.75 or higher.
  • The student must be free of conduct violations at Oakland University and within University Housing.
  • The student must be enrolled full-time at Oakland University unless otherwise approved by the supervisor.
  • The student must complete the most recent University Housing training.
  • Must be able to roll recycling containers weighing up to 35 pounds.
  • Must live on campus.
  • Second semester freshmen, sophomore, junior, or senior class standing at Oakland University by fall 2020
  • Submit resume with application
  • Act in accordance with all Housing Staff Policies
  • Abide by the guidelines regarding student information as outlined in the Family Educational Rights and Privacy Act (FERPA)
  • Act in accordance with the Clery Act and carry out your responsibility to report crime on campus as a University Housing Staff member
Technology Helpdesk Technician

The Helpdesk Technician role in the Department of Housing is a student employee hourly position. The employee reports to the acting Information Systems Specialist that resides in the department and works out of the University Housing Network Helpdesks located in Hamlin and Hillcrest Halls. This is a technical support position serving both students and University Housing employees.

To view a video of what to expect on the job, please click here.

Job duties include:

  • Serving as a help desk representative at the University Housing Technology Help Desk
  • Assisting in maintaining workstations, printers, and scanners in the University Housing public spaces
  • Assisting in installations and basic desktop support of University Housing workstations and peripherals
  • Assisting Information Systems Specialist with special projects when necessary

To qualify applicants must meet and maintain the following standards:

  • The student's cumulative and most recent semester GPA must be 2.75 or higher.
  • The student must be free of conduct violations at Oakland University and within University Housing.
  • The student must be enrolled full-time at Oakland University unless otherwise approved by the supervisor.
  • The student must complete the most recent University Housing training.
  • Networking knowledge including but not limited to:
    • basic WiFi functionality Basic understanding of DHCP/IP
    • basic understanding of LAN hardware and functionality
  • Knowledge of and ability to troubleshoot modern computer operating systems for both PC and Mac platforms. This includes but is not limited to:
    • OS installation, updates, and troubleshooting
    • effective software installation
    • device drivers installation and update
    • knowledge of how to properly secure an OS
    • extensive knowledge of virus and malware removal
  • Excellent communications and customer service skills. This includes but is not limited to:
    • ability to effectively relay information & directions to customers face-to-face, over the phone, and via email
    • effective conflict management skills in customer service and inter-office situations
  • High proficiency in the use of Internet search engines for problem-solving.
  • Ability to work with limited supervision and maintain trustworthiness.
  • Submit resume and cover letter with application.
  • Must have sophomore, junior, or senior class standing at Oakland University by fall 2020.
  • Act in accordance with all Housing Staff Policies.
  • Abide by the guidelines regarding student information as outlined in the Family Educational Rights and Privacy Act (FERPA).
  • Act in accordance with the Clery Act and carry out your responsibility to report crime on campus as a University Housing Staff member.