University Housing

Hamlin Hall, Room 448
550 Meadow Brook Road
Rochester, MI 48309-4452
(location map)
(248) 370-3570
housing@oakland.edu
Monday - Friday: 8 a.m. - 5 p.m.

Processes and Procedures

Looking for instructions on how to complete a common residential process, or the guidelines for upcoming procedures?

You'll find all the details you need below. Should you have questions, University Housing is ready to help. Contact us at housing@oakland.edu or (248) 370-3570 and we will be happy to assist you.

Meal plan change requests

What is the meal plan change process?
The meal plan change process offers residents with full board meal plans an opportunity to change from their current meal plan to a different meal plan for the winter semester. (Full board meal plans are plans that offer a combination of meal swipes and declining dollars.)

Who can participate in the meal plan change process?
All residents of University Housing's residence halls have full board meal plans, and are welcome to request a meal plan change during this process. Apartment and cottage residents that have voluntary full board meal plans are also able to participate in this process.

When does the meal plan change process take place?
There is one scheduled meal plan change period during the fall 2021-winter 2022 academic year. It begins on Monday, October 25, 2021 and ends on Friday, November 5, 2021.

What are the most important things to know about the meal plan change process?

  1. Participation in the meal plan change process is optional. If you are happy with your current meal plan, you do not need to take any action. 

  2. All full board meal plans cost the same amount. Changing your meal plan through this process will not change the meal plan charge on your student account. 

  3. Each resident will be limited to one meal plan change request per meal plan change period.

  4. Once a request is received, it will be considered final, and will not be able to be changed or cancelled. 

  5. The meal plan you select during this process will not display in the My Housing portal until the start of the winter 2022 semester.

When will my new meal plan take effect?
Your new plan will begin on January 4, 2022.

How do I participate in the meal plan change process?
Detailed instructions on how to participate in the meal plan change process are shown below. An instructional video is also available for those who may wish to view it. Residents are responsible for carefully reviewing these instructions prior to submitting a meal plan change form. 

The meal plan change form will become available at 8 a.m. on the first day of the meal plan change period. You will not be able to submit a change form prior to that time. 

1. Log into the My Housing portal using your Net ID and password.

2. Click on the Contracts/Forms drop-down menu.

3. Choose Form - Meal Plan Change.

4. Select the meal plan you would like for next semester from the available options.

5. Click Continue to submit your form. You will see a confirmation page acknowledging your request.

6. Click Okay, and then Home to exit the page.

 

Room reassignment requests

What is the room reassignment process?
The room reassignment process offers an opportunity for residents to relocate to open and available rooms, suites and apartments. During designated room reassignment periods, reassignments may be requested for any reason, including building or roommate preferences.

Who can participate in the room reassignment process?
All residents of University Housing are eligible to participate in the room reassignment process. 

When does the room reassignment process take place?
There are three scheduled room reassignment periods during the fall 2021-winter 2022 academic year:

  • First reassignment period: September 15-29, 2021
  • Second reassignment period: October 12-26, 2021
  • Third reassignment period: January 18-February 1, 2021

What are the most important things to know about the room reassignment process?

  1. Before making the decision to request reassignment to another location, residents should review the cost differences between buildings, and note that some buildings may cost more or less than their current assignment. Residents who have concerns about whether reassignment will impact financial aid or the ability to make payments on student accounts should contact Student Financial Services with any questions prior to submitting a reassignment request. Student Financial Services can be reached by calling (248) 370-2550 or by sending an email to finservices@oakland.edu.

  2. Residents are advised to carefully consider the decision to submit a reassignment request, as reassignments are considered final and may not be changed or cancelled. Once a request is approved, the resident will be required to complete their move to their new assignment, and return their old key, within three business days.

  3. Each resident will be limited to one reassignment request per reassignment period.

  4. Each participating resident is responsible for submitting their own reassignment request. Requests may not be made on behalf of another person.

  5. Locations for reassignment are limited; not every open space in University Housing is available to those requesting reassignment, and reassignments cannot be guaranteed.

  6. Residents must meet all eligibility requirements for the space they are requesting.

  7. Reassignment requests will be reviewed on a first-come, first-served basis.

  8. Reassignment from the residence halls to the apartments will result in the automatic removal of the residence halls meal plan that is required for residence halls residents.

How do I participate in the room reassignment process?
Detailed instructions on how to participate in the room reassignment process are shown below. An instructional video is also available for those who may wish to view it. Residents are responsible for carefully reviewing these guidelines and sample answers prior to submitting a reassignment request. 

The reassignment request form will become available at 8 a.m. on the first day of the reassignment period. You will not be able to submit a request form prior to that time.

1. Log into the My Housing portal using your Net ID and password.

2. Click on Contracts/Forms.

3. Click on Form - Fall 2021 Reassignment Request form.

4. Carefully review the terms and conditions of the reassignment request process.

5. Acknowledge the terms and conditions by providing your electronic signature.

6. Click Continue.

7. Fill in all required fields on the Reassignment Request form.

  • Question 1: What type of assignment are you requesting? 
    Here, you will indicate whether you requesting a standard change (you are requesting to move from your current assignment to a different assignment) or a swap (you plan to change places with another student; you will move to their current assignment, and they will move to your current assignment).

  • Question 2: In 300 characters or less, please provide the reason you are requesting reassignment.
    Here, you will provide the reason you are submitting your request. Remember to keep your answer under 300 characters. The following are some examples of the types of answers residents may provide to this question:
    - "I was not assigned to my first choice of building, and would like to relocate there now."
    - "I have found someone I would like to room with, and want to move to their room."
    - "I would like to make additional friends by living in another community in University Housing."

  • Question 3: Please select the building to which you would like to be reassigned.
    Here, you will select your preferred building for reassignment. If you do not have a preference, you may select "I am fine with being assigned to any building for which I am eligible."

  • Question 4: Do you have a specific room to which you would like to be reassigned? If so, please provide the room number.
    Here, you will indicate the room number of the specific location you would like to be reassigned to, if you have a particular room in mind. If you do not have a specific location in mind, you may simply type in "N/A" to indicate this question is not applicable to you.

  • Question 5: In 300 characters or less, please provide specific details about your request.
    Here, you will have the opportunity to provide additional details that University Housing should consider when reviewing your request. It is important that you are very clear and highly specific in the details that you share. Remember to keep your answer under 300 characters. The following are some examples of the types of answers students may provide to this question:

    "I know that there are open beds on both sides of the suite, but I want to be in bedroom A."
    "The location I am requesting is currently occupied, but I know that person plans to move."
    "My roommate and I want to switch places, and each move to the opposite side of the suite."
    - "I only want to be reassigned to this location if my roommate, John Smith, can be reassigned  to the same location, too. If John Smith cannot be reassigned to the same bedroom, I do not want to be reassigned -- I want to stay in my current assignment."

  • Question 6: In 300 characters or less, please tell us anything else you would like us to know.
    This is an optional question, and merely provides an additional 300 characters for you to add any additional details you would like to share about your request.

8. Click Continue to submit your reassignment request form. 

When will I receive a decision about my reassignment request?
You can expect to receive a decision on your request within 2-3 business days via your oakland.edu email account.

Is it possible that my request may be denied?
Approval of reassignment requests cannot be guaranteed, and requests may be denied for any of the reasons listed below.

  • You are not eligible for the space you are requesting. 
  • There is no open space that meets your specific criteria or preferences.
  • The space you are requesting is currently occupied by another resident.
  • The space you are requesting must be held for students with approved ADA accommodations, or held for other reasons that may not be disclosed to you due to FERPA regulations.
Thanksgiving Recess

While the residence halls typically close for the Thanksgiving Recess period, due to the current circumstances surrounding the COVID-19 pandemic, some of our residents may wish to remain on campus in order to limit their own exposure to the virus, or to minimize risk of exposure for friends and loved ones.

With this in mind, University Housing will permit residence halls residents to stay on campus or leave as they prefer throughout the 2021 Thanksgiving Recess period. (Apartment residents are welcome to remain on campus throughout all recess periods, as desired.)


Students who choose to remain on campus during Thanksgiving Recess should bear in mind the following: 
  • Food service will not be available from 2 p.m. on November 24 until 4 p.m. on November 28.

  • Mail and packages for the residence halls and apartments will not be available for pick-up between 6 p.m. on November 24 and 10 a.m. on November 29.

  • All residence halls service desk locations will be closed during the Thanksgiving Recess period.

  • Outer doors will remain locked throughout the recess period. Residents who remain on campus will need to utilize their room key or their ID card to access their building, as applicable. Propping open entrance doors is prohibited.

  • Students who require non-emergency assistance may call the residence life staff member on duty at (248) 343-0226 or (248) 342-5594. For emergencies, students should dial 911.

Students who choose to remain on campus during Thanksgiving Recess must adhere to all policies and protocol as they are outlined below, and in the University Housing HandbookThose who do not comply with policies and protocol will be asked to leave campus for the remainder of the recess period, and additional disciplinary action will be taken

  • All Oakland University and University Housing policies and pandemic protocol will remain in effect during the Thanksgiving Recess period. University Housing policies can be reviewed at oakland.edu/housing/handbook/policies, and our comprehensive pandemic protocol can be found at oakland.edu/housing/covid-19/.

  • No guests or parties are permitted during the recess period.

  • Any strangers attempting to gain access to the building should be reported to OUPD at (248) 370-3331.