University Housing

Hamlin Hall, Room 448
550 Meadow Brook Road
Rochester, MI 48309-4452
(location map)
(248) 370-3570
housing@oakland.edu
Monday - Friday: 8 a.m. - 5 p.m.

Processes and Procedures

Looking for instructions on how to complete a common residential process, or the guidelines for upcoming procedures?

You'll find all the details you need below. Should you have questions, University Housing is ready to help. Contact us at housing@oakland.edu or (248) 370-3570 and we will be happy to assist you.

Meal plan change requests

What is the meal plan change process?
The meal plan change process offers residents with full board meal plans an opportunity to change from their current meal plan to a different meal plan for the winter semester. (Full board meal plans are plans that offer a combination of meal swipes and declining dollars.)

Who can participate in the meal plan change process?
All residents of University Housing's residence halls have full board meal plans, and are welcome to request a meal plan change during this process. Apartment and cottage residents that have voluntary full board meal plans are also able to participate in this process.

When does the meal plan change process take place?
There is one scheduled meal plan change period during the fall 2021-winter 2022 academic year. It begins on Monday, October 25, 2021 and ends on Friday, November 5, 2021.

What are the most important things to know about the meal plan change process?

  1. Participation in the meal plan change process is optional. If you are happy with your current meal plan, you do not need to take any action. 

  2. All full board meal plans cost the same amount. Changing your meal plan through this process will not change the meal plan charge on your student account. 

  3. Each resident will be limited to one meal plan change request per meal plan change period.

  4. Once a request is received, it will be considered final, and will not be able to be changed or cancelled. 

  5. The meal plan you select during this process will not display in the My Housing portal until the start of the winter 2022 semester.

When will my new meal plan take effect?
Your new plan will begin on January 4, 2022.

How do I participate in the meal plan change process?
Detailed instructions on how to participate in the meal plan change process are shown below. An instructional video is also available for those who may wish to view it. Residents are responsible for carefully reviewing these instructions prior to submitting a meal plan change form. 

The meal plan change form will become available at 8 a.m. on the first day of the meal plan change period. You will not be able to submit a change form prior to that time. 

1. Log into the My Housing portal using your Net ID and password.

2. Click on the Contracts/Forms drop-down menu.

3. Choose Form - Meal Plan Change.

4. Select the meal plan you would like for next semester from the available options.

5. Click Continue to submit your form. You will see a confirmation page acknowledging your request.

6. Click Okay, and then Home to exit the page.

 

Room reassignment requests

What is the room reassignment process?
The room reassignment process offers an opportunity for residents to relocate to open and available rooms, suites and apartments. During designated room reassignment periods, reassignments may be requested for any reason, including building or roommate preferences.

Who can participate in the room reassignment process?
All residents of University Housing are eligible to participate in the room reassignment process. 

When does the room reassignment process take place?
There are three scheduled room reassignment periods during the fall 2021-winter 2022 academic year:

  • First reassignment period: September 14-28, 2022
  • Second reassignment period: October 11-25, 2022
  • Third reassignment period: January 18-February 1, 2023

What are the most important things to know about the room reassignment process?

  1. Before making the decision to request reassignment to another location, residents should review the cost differences between buildings, and note that some buildings may cost more or less than their current assignment. Residents who have concerns about whether reassignment will impact financial aid or the ability to make payments on student accounts should contact Student Financial Services with any questions prior to submitting a reassignment request. Student Financial Services can be reached by calling (248) 370-2550 or by sending an email to finservices@oakland.edu.

  2. Before making the decision to request reassignment to another location, residents should review current dining hall hours, and note that hours of operation may vary across dining facilities. 

  3. Residents are advised to carefully consider the decision to submit a reassignment request, as reassignments are considered final and may not be changed or cancelled. Once a request is approved, the resident will be required to complete their move to their new assignment, and return their old key, within three business days.

  4. Each resident will be limited to one reassignment request per reassignment period.

  5. Each participating resident is responsible for submitting their own reassignment request. Requests may not be made on behalf of another person.

  6. Locations for reassignment are limited; not every open space in University Housing is available to those requesting reassignment, and reassignments cannot be guaranteed.

  7. Residents must meet all eligibility requirements for the space they are requesting.

  8. Reassignment requests will be reviewed on a first-come, first-served basis.

  9. Reassignment from the residence halls to the apartments will result in the automatic removal of the residence halls meal plan that is required for residence halls residents.

  10. Residents must return all furniture in their current room assignment to its original place and configuration before moving to a new room assignment. This is includes lofting/delofting beds as needed.

How do I participate in the room reassignment process?
Detailed instructions on how to participate in the room reassignment process are shown below. An instructional video is also available for those who may wish to view it. Residents are responsible for carefully reviewing these guidelines and sample answers prior to submitting a reassignment request. 

The reassignment request form will become available at 8 a.m. on the first day of the reassignment period. You will not be able to submit a request form prior to that time.

1. Log into the My Housing portal using your Net ID and password.

2. Click on Contracts/Forms.

3. Click on Form - Fall 2022 Reassignment Request form.

4. Carefully review the terms and conditions of the reassignment request process.

5. Acknowledge the terms and conditions by providing your electronic signature.

6. Click Continue.

7. Fill in all required fields on the Reassignment Request form.

  • Question 1: What type of assignment are you requesting? 
    Here, you will indicate whether you requesting a standard change (you are requesting to move from your current assignment to a different assignment) or a swap (you plan to change places with another student; you will move to their current assignment, and they will move to your current assignment).

  • Question 2: In 300 characters or less, please provide the reason you are requesting reassignment.
    Here, you will provide the reason you are submitting your request. Remember to keep your answer under 300 characters. The following are some examples of the types of answers residents may provide to this question:
    - "I was not assigned to my first choice of building, and would like to relocate there now."
    - "I have found someone I would like to room with, and want to move to their room."
    - "I would like to make additional friends by living in another community in University Housing."

  • Question 3: Please select the building to which you would like to be reassigned.
    Here, you will select your preferred building for reassignment. If you do not have a preference, you may select "I am fine with being assigned to any building for which I am eligible."

  • Question 4: Do you have a specific room to which you would like to be reassigned? If so, please provide the room number.
    Here, you will indicate the room number of the specific location you would like to be reassigned to, if you have a particular room in mind. If you do not have a specific location in mind, you may simply type in "N/A" to indicate this question is not applicable to you.

  • Question 5: In 300 characters or less, please provide specific details about your request.
    Here, you will have the opportunity to provide additional details that University Housing should consider when reviewing your request. It is important that you are very clear and highly specific in the details that you share. Remember to keep your answer under 300 characters. The following are some examples of the types of answers students may provide to this question:

    "I know that there are open beds on both sides of the suite, but I want to be in bedroom A."
    "The location I am requesting is currently occupied, but I know that person plans to move."
    "My roommate and I want to switch places, and each move to the opposite side of the suite."
    - "I only want to be reassigned to this location if my roommate, John Smith, can be reassigned  to the same location, too. If John Smith cannot be reassigned to the same bedroom, I do not want to be reassigned -- I want to stay in my current assignment."

  • Question 6: In 300 characters or less, please tell us anything else you would like us to know.
    This is an optional question, and merely provides an additional 300 characters for you to add any additional details you would like to share about your request.

8. Click Continue to submit your reassignment request form. 

When will I receive a decision about my reassignment request?
You can expect to receive a decision on your request within 2-3 business days via your oakland.edu email account.

Is it possible that my request may be denied?
Approval of reassignment requests cannot be guaranteed, and requests may be denied for any of the reasons listed below.

  • You are not eligible for the space you are requesting. 
  • There is no open space that meets your specific criteria or preferences.
  • The space you are requesting is currently occupied by another resident.
  • The space you are requesting must be held for students with approved ADA accommodations, or held for other reasons that may not be disclosed to you due to FERPA regulations.
Thanksgiving Recess

While the residence halls typically close for the Thanksgiving Recess period, due to the current circumstances surrounding the COVID-19 pandemic, some of our residents may wish to remain on campus in order to limit their own exposure to the virus, or to minimize risk of exposure for friends and loved ones.

With this in mind, University Housing will permit residence halls residents to stay on campus or leave as they prefer throughout the 2021 Thanksgiving Recess period. (Apartment residents are welcome to remain on campus throughout all recess periods, as desired.)


Students who choose to remain on campus during Thanksgiving Recess should bear in mind the following: 
  • Food service will not be available from 2 p.m. on November 24 until 4 p.m. on November 28.

  • Mail and packages for the residence halls and apartments will not be available for pick-up between 6 p.m. on November 24 and 10 a.m. on November 29.

  • All residence halls service desk locations will be closed during the Thanksgiving Recess period.

  • Outer doors will remain locked throughout the recess period. Residents who remain on campus will need to utilize their room key or their ID card to access their building, as applicable. Propping open entrance doors is prohibited.

  • Students who require non-emergency assistance may call the residence life staff member on duty at (248) 343-0226 or (248) 342-5594. For emergencies, students should dial 911.

Students who choose to remain on campus during Thanksgiving Recess must adhere to all policies and protocol as they are outlined below, and in the University Housing HandbookThose who do not comply with policies and protocol will be asked to leave campus for the remainder of the recess period, and additional disciplinary action will be taken

  • All Oakland University and University Housing policies and pandemic protocol will remain in effect during the Thanksgiving Recess period. University Housing policies can be reviewed at oakland.edu/housing/handbook/policies, and our comprehensive pandemic protocol can be found at oakland.edu/housing/covid-19/.

  • No guests or parties are permitted during the recess period.

  • Any strangers attempting to gain access to the building should be reported to OUPD at (248) 370-3331.
Semester Recess

During the Semester Recess, the residence halls will close, and residents in those buildings are expected to leave campus for the duration of the recess period. Residents of the apartments are welcome to remain on campus throughout the recess period, as desired, but should review all details shared below.

The residence halls will close for the 2021 Semester Recess at 6 p.m. on Tuesday, December 14. All residence halls residents are expected to leave their assigned room or suite by this time unless they have been granted approval to stay on campus for part or all of the recess period (please see details on how to submit a request to stay on campus below). The residence halls will reopen on Tuesday, January 4, at 10 a.m.


All residents of both the residence halls and apartments are asked to carefully review the following details: 

Quiet hours
24-hour-a-day quiet hours will begin on Tuesday, December 7, and will continue throughout the final exam period (Wednesday, December 8 - Tuesday, December 14). Residents who do not comply with quiet hours will face disciplinary action.

Food service
Both dining halls will close at 6 p.m. on Tuesday, December 14. The dining halls will reopen at 4 p.m. on Tuesday, January 4. 

Mail service
Mail service will be suspended at 5 p.m. on Thursday, December 23, and will resume at 10 a.m. on Tuesday, January 4. Packages will not be delivered or available for pick up during this time.

Personal belongings
Residents of the residence halls may leave their belongings in their room assignments as desired during the recess period. 

Preparing your room for the recess period (residence halls)
All residents of the residence halls should follow appropriate measures to ensure safety guidelines for recess periods have been met. University Housing staff members will be entering unoccupied rooms in the residence halls after closing to confirm the following tasks have been completed:

  • All electrical appliances must be unplugged, with the exception of refrigerators. In Oak View and Hillcrest Halls, microwaves may also remain plugged in.

  • All garbage must be removed from your room.

  • On all floors except the first floor, window blinds should be left open. On the first floor, window blinds should be closed. 

  • Special permission must be obtained for aquariums to remain in place and running during the recess period. Please submit your request, in writing, to your Residence Director, no later than Friday, December 10. If you are unsure of your Residence Director's email address, you can find contact information on our staff page

Preparing your room for the recess period (apartments)
Residents of the apartments who plan to leave for any extended period of time over the recess period should not turn off their furnace, as this can cause pipes to freeze and break. Please leave your thermostat set at 60 degrees or above.



Requesting to remain on campus during the recess period
Students who live in the residence halls and are able to demonstrate exceptional need to stay on campus beyond 6 p.m. on December 14, or throughout the entire recess period, may be granted permission to do so at the discretion of University Housing. Residents of the apartments who wish to stay on campus during the recess period do not need to request permission to do so.

You may request permission to stay on campus during the recess period by completing the Semester Recess Request Form. To access the form, you will need to be signed into your oakland.edu account, and signed out of all other email accounts. Please note that the submission of the form does not guarantee approval of your request. All requests must be received by 5 p.m. on Wednesday, December 8. You will receive a reply to your request within 2-3 business days.

Students who are granted permission to remain on campus during Semester Recess should bear in mind the following: 

  • Food service will not be available from 6 p.m. on December 14 until 4 p.m. on January 4.

  • All service desk locations will be closed during the Semester Recess period.

  • Outer doors will remain locked throughout the recess period. Residents who remain on campus will need to utilize their room key or their ID card to access their building, as applicable. Propping open entrance doors is prohibited.

  • Students who require non-emergency assistance may call the residence life staff member on duty at (248) 259-1451. For emergencies, students should dial 911.

Students who choose to remain on campus during Semester Recess must adhere to all policies and protocol as they are outlined below, and in the University Housing HandbookThose who do not comply with policies and protocol will be asked to leave campus for the remainder of the recess period, and additional disciplinary action will be taken

  • All Oakland University and University Housing policies and pandemic protocol will remain in effect during the Semester Recess period. University Housing policies can be reviewed at oakland.edu/housing/handbook/policies, and our comprehensive pandemic protocol can be found at oakland.edu/housing/covid-19/.

  • No guests or parties are permitted during the recess period.

  • Any strangers attempting to gain access to the building should be reported to OUPD at (248) 370-3331.

Leaving University Housing?
If you will not be returning to University Housing for the winter semester, you must complete an online contract release form in order to cancel your winter housing and have the associated charges removed from your account. Please visit our Policies page, and click on Cancelling your fall 2021-winter 2022 full academic year contract for details on how to complete this process.




Winter Recess

During the Winter Recess, the residence halls will close, and residents in those buildings are expected to leave campus for the duration of the recess period. Residents of the apartments are welcome to remain on campus throughout the recess period, as desired, but should review all details shared below.

The residence halls will close for the 2022 Winter Recess at 6 p.m. on Friday, February 25. All residence halls residents are expected to leave their assigned room or suite by this time unless they have been granted approval to stay on campus for part or all of the recess period (please see details on how to submit a request to stay on campus below). The residence halls will reopen on Sunday, March 6, at 10 a.m.


All residents of both the residence halls and apartments are asked to carefully review the following details: 

Food service
Both dining halls will close at 6 p.m. on Friday, February 25. The dining halls will reopen at 4 p.m. on Sunday, March 6. 

Mail and desk services
Mail service will be available from 10 a.m. - 5 p.m. on Monday, February 28 through Saturday, March 5, at the Service Desks in Hamlin Hall and the Student Apartments. All residence halls residents may pick up their packages at the Hamlin Service Desk during this time period. Regular mail and desk service will resume in each building at 10 a.m. on Sunday, March 6.

Personal belongings
Residents of the residence halls may leave their belongings in their room assignments as desired during the recess period. 

Preparing your room for the recess period (residence halls)
All residents of the residence halls should follow appropriate measures to ensure safety guidelines for recess periods have been met. University Housing staff members will be entering unoccupied rooms in the residence halls after closing to confirm the following tasks have been completed:

  • All electrical appliances must be unplugged, with the exception of refrigerators. In Oak View and Hillcrest Halls, microwaves may also remain plugged in.

  • All garbage must be removed from your room.

  • On all floors except the first floor, window blinds should be left open. On the first floor, window blinds should be closed. 

  • Special permission must be obtained for aquariums to remain in place and running during the recess period. Please submit your request, in writing, to your Residence Director, no later than Friday, February 18. If you are unsure of your Residence Director's email address, you can find contact information on our staff page

Preparing your room for the recess period (apartments)
Residents of the apartments who plan to leave for any extended period of time over the recess period should not turn off their furnace, as this can cause pipes to freeze and break. Please leave your thermostat set at 60 degrees or above.



Requesting to remain on campus during the recess period
Students who live in the residence halls and are able to demonstrate exceptional need to stay on campus beyond 6 p.m. on February 25, or throughout the entire recess period, may be granted permission to do so at the discretion of University Housing. Residents of the apartments who wish to stay on campus during the recess period do not need to request permission to do so.

You may request permission to stay on campus during the recess period by completing the Winter Recess Request Form. To access the form, you will need to be signed into your oakland.edu account, and signed out of all other email accounts. Please note that the submission of the form does not guarantee approval of your request. All requests must be received by 5 p.m. on Friday, February 18. You will receive a reply to your request within 2-3 business days.

Students who are granted permission to remain on campus during Semester Recess should bear in mind the following: 

  • Food service will not be available from 6 p.m. on February 25 until 4 p.m. on March 6.

  • Outer doors will remain locked throughout the recess period. Residents who remain on campus will need to utilize their room key or their ID card to access their building, as applicable. Propping open entrance doors is prohibited.

  • Students who require non-emergency assistance may call the residence life staff member on duty at (248) 866-1704. For emergencies, students should dial 911.

Students who choose to remain on campus during Winter Recess must adhere to all policies and protocol as they are outlined below, and in the University Housing HandbookThose who do not comply with policies and protocol will be asked to leave campus for the remainder of the recess period, and additional disciplinary action will be taken

  • All Oakland University and University Housing policies and pandemic protocol will remain in effect during the Semester Recess period. University Housing policies can be reviewed at oakland.edu/housing/handbook/policies, and our comprehensive pandemic protocol can be found at oakland.edu/housing/covid-19/.

  • No guests or parties are permitted during the recess period.

  • Any strangers attempting to gain access to the building should be reported to OUPD at (248) 370-3331.
Current student sign-up, roommate matching and room selection

Current residential students, current commuter students, and incoming transfer students are able to submit their housing contract for the following academic year beginning February 1. Students who submit their housing contracts during the priority submission period between February 1 and March 1 will be eligible to participate in roommate matching and room selection processes. 

You will find step-by-step instructions on how to participate in the Current Student Sign-Up processes on our sign-up webpage. Detailed roommate matching instructions are available on our roommate matching guidelines webpage.

End-of-the-year closing procedures

The residence halls and apartments will close for the winter semester at 6 p.m. on Tuesday, April 26. Residents of both the residence halls and apartments are expected to be fully moved out of their on-campus assignments by this time unless they have been granted approval to stay on campus past the move-out deadline (please see details on how to submit a request to stay on campus beyond April 26 below). 

Due to the limited access to parking lots, we encourage students to start moving items out of their rooms as soon as possible, as time permits, to minimize traffic congestion and difficulties. 

Remember, carts are available to help you in moving your belongings. You can check out a cart at the Service Desk for your building.


All residents of both the residence halls and apartments are asked to carefully review the following details: 

Quiet hours
24-hour-a-day quiet hours will begin at 11 p.m. on Monday, April 18, and will continue throughout the final exam period (Wednesday, April 20 - Tuesday, April 26). Residents who do not comply with quiet hours will face disciplinary action. If behavior is continually disruptive, students may be required to vacate the residence halls or student apartments immediately, or as designated by University Housing.

Food service
Both dining halls will close at 6 p.m. on Tuesday, April 26. 

Mail service
Mail service will be suspended at 6 p.m. on Tuesday, April 26. If you will no longer be residing on campus, be sure to update your mailing address in My Sail.  

Preparing your room for your departure
As you prepare to leave your on-campus housing assignment, please remember that each member of a room, suite or apartment is responsible for ensuring that their living space is left in good condition. Following move-out, Residence Life staff members will be entering each space to ensure that all expectations have been met. Failure to prepare your room properly will result in charges to your student account. These charges will be divided among all members of the room, suite or apartment.

All residents of the residence halls and apartments should adhere to the following cleaning guidelines to prepare their assigned space for your departure: 

Furniture

  • All furniture should be placed back in its original location.
  • Beds should be left in the proper configuration for the building.
    • In Hamlin Hall, beds must be left in a de-lofted position.
    • In all other residence halls, beds must be left in a lofted position.

Personal belongings

  • Make sure to remove all personal belongings.
  • Double check spaces such as drawers, under the bed, and in cabinets to ensure you have collected all items. 
  • University Housing will not store or return personal items that are left behind.

Bathroom

  • Thoroughly clean the walls of the shower.
  • Wipe down the entire sink area, including cubbies or cabinets.
  • Clean the toilet bowl, and wipe down the toilet exterior and handle.

Kitchens and kitchenettes

  • Completely empty and thoroughly clean the refrigerator, where applicable.
  • Thoroughly clean the microwave and stovetop, where applicable.
  • Completely empty all drawers and cabinets, and wipe down the interiors of those spaces.

Floors

  • Once belongings have been removed, thoroughly vacuum all carpeted areas.
  • Mop or wipe down laminate floors in kitchens and bathrooms.

Trash and Recycling

  • All trash and recycling must be removed from the room and deposited appropriately in trash rooms or dumpsters.


Requesting to remain on campus past the move-out deadline
Students who live in the residence halls or apartments who are able to demonstrate exceptional need to stay on campus beyond 6 p.m. on Tuesday, April 26 may be granted permission to do so at the discretion of University Housing. 

You may request permission to stay on campus beyond the move-out deadline by completing the End of Semester Late Stay Request Form. To access the form, you will need to be signed into your oakland.edu account, and signed out of all other email accounts. Please note that the submission of the form does not guarantee approval of your request. All requests must be received by 5 p.m. on Tuesday, April 12. You will receive a reply to your request within 2-3 business days.

Students who are granted permission to remain beyond the move out deadline should bear in mind the following:

  • Food service will not be available after 6 p.m. on Tuesday, April 26.

  • Service desk locations will close at 6 p.m. on Tuesday, April 26. 

Students who choose to remain on campus beyond the move-out deadline must adhere to all policies and protocol as they are outlined below, and in the University Housing HandbookThose who do not comply with policies and protocol will be asked to leave campus immediately, and additional disciplinary action will be taken

  • All Oakland University and University Housing policies and pandemic protocol will remain in effect. University Housing policies can be reviewed at oakland.edu/housing/handbook/policies, and our comprehensive pandemic protocol can be found at oakland.edu/housing/covid-19/.

  • No guests or parties are permitted.

  • Any strangers attempting to gain access to the building should be reported to OUPD at (248) 370-3331.
Roommate matching for incoming freshmen

Incoming freshmen who submit their housing contracts prior to June 1 for the following academic year will be eligible to participate in an optional roommate matching process between June 1-30.

You will find step-by-step instructions on how to participate in the freshman roommate matching process on our roommate matching guidelines webpage.

Scheduling a move-in appointment

How to schedule a move-in appointment:

  • Please note that you will not be able to schedule a move-in appointment until July 18, 2022.
  • Log in to the My Housing portal using your Net ID and password.
  • In the Assignments section of the home page, under Fall 2022 Move-In, click on Select Time Block.
  • From the drop-down menu that appears, select the time slot during which you would like to move in.
  • Click on Update My Time to complete the process.
  • If you would like to change your appointment time prior to your move-in, you may do so using the same instructions as they are listed above. When you select a new time, your old move-in appointment will automatically be cancelled

We also have a video tutorial on how to schedule a move-in appointment available for your convenience.

Cancelling your housing contract

To cancel your on-campus housing, you will need to complete a Contract Release Form online. Please do so by following the instructions shown below.

Please note that you may cancel your housing contract without penalty through July 15, 2022. After that time, cancellation charges will apply as outlined in the terms and conditions of the housing contract.

  1. Log into the My Housing portal.

  2. Click the Contracts/Forms drop-down menu, then click on the contract you would like to cancel.

  3. From the What Would You Like to Do with This Application? drop-down menu that appears, select Cancel/Withdraw This Application, then click Submit.

  4. When prompted, confirm that you want to cancel your contract by selecting Yes, Cancel This Application from the drop-down menu that appears.

  5. Select the reason you are cancelling your contract.

  6. In the Add Any Additional Notes box, provide any additional information you feel is important, then click Submit.

  7. You will then reach a confirmation page for the contract release, and notice that the word Canceled now appears at the end of the canceled contract in the Contracts/Forms drop-down menu.