Services - Housing - Oakland University

Desk Service

Hamlin, Oak View and Vandenberg halls each have a reception desk that is staffed throughout the day and provides:

change
cleaning equipment
first-aid supplies
games
mail distribution (U.S. and campus)
postage stamps
toilet paper
tools
vending machine refunds
fax machine (Hamlin only)

Contact information

Hamlin Hall Desk (fourth floor, main lobby)

(248) 370-2953 phone
Monday - Friday: 8 a.m. - midnight
Saturday - Sunday: 1 - 8 p.m.
*Hours during summer term may vary

Oak View Desk (second floor, main lobby)

(248) 370-4491 phone

Monday - Friday: 8 a.m. - midnight
Saturday - Sunday: 1 - 8 p.m.
*Hours during summer term may vary

Vandenberg Hall Desk (floor between the two towers)

(248) 370-2886 phone
Monday - Friday: 8 a.m. - midnight
Saturday - Sunday: 1 - 8 p.m.
*Closed during summer semester

Laundry
Service

Don't worry about carrying your weight in quarters around OU. Every housing unit has at least one laundry room for residents to use free of charge.

Residence halls have laundry rooms equipped with Maytag washers and dryers, laundry sinks, chairs and tables. Each apartment in the Ann V. Nicholson student apartment complex has its own washer and dryer. The George T. Matthews student apartment complex has two central laundry rooms with three washers, three dryers, a laundry sink and sorting table in each one.

Each machine takes about 30 minutes to wash and 60 minutes to dry. Never leave your belongings or clothes unattended in any of the laundry rooms. Machines are for resident use only. Mechanical problems with any washer or dryer should be reported online via the e-maintenance system by clicking here.

Laundry service

For $10-15 per bag, have your laundry picked up and then returned to your residence hall or apartment cleaned and pressed. This laundry service is provided by young adults with autism at the OU INCubator on campus, supervised by OU business school students. Call (248) 881-9677 or email nmziolko@oakland.edu for info.

Addressing
Mail

Mail service is most efficient if incoming mail is addressed properly.

Residence Halls

FITZGERALD HOUSE Student's Full Name Fitzgerald House, RM # 614 Pioneer Drive Rochester, MI 48309-4482	OAK VIEW HALL Student's Full Name Oak View Hall, RM # 509 Meadow Brook Rd. Rochester, MI 48309-4452
HAMLIN HALL Student's Full Name Hamlin Hall, RM # 550 Meadow Brook Rd. Rochester, MI 48309-4452	VANDENBERG HALL Student's Full Name Vandenberg Hall, RM # 502 Meadow Brook Rd. Rochester, MI 48309-4452
HILL HOUSE Student's Full Name Hill House, RM # 522 Meadow Brook Rd. Rochester, MI 48309-4452	VAN WAGONER HOUSE Student's Full Name Van Wagoner House, RM # 540 Meadow Brook Rd. Rochester, MI 48309-4452

Student Apartments

ANN V. NICHOLSON APARTMENTS

1000 BUILDING Student's Full Name 1000 Meadow Brook Rd., APT # Rochester, MI 48309-4425	2000 BUILDING Student's Full Name 2000 Meadow Brook Rd., APT # Rochester, MI 48309-4426
3000 BUILDING Student's Full Name 3000 Meadow Brook Rd, APT # Rochester, MI 48309-4427	5000 BUILDING Student's Full Name 5000 Meadow Brook Rd., APT # Rochester, MI 48309-4428
6000 BUILDING Student's Full Name 6000 Meadow Brook Rd., APT # Rochester, MI 48309-4429	7000 BUILDING Student's Full Name 7000 Meadow Brook Rd., APT # Rochester, MI 48309-4430

GEORGE T. MATTHEWS APARTMENTS

FOR UNITS 572-596 Student's Full Name UNIT # Meadow Brook Rd. Rochester, MI 48309-4487	FOR UNITS 620-700 Student's Full Name UNIT # Ravine Dr. Rochester, MI 48309-4487

Mail Service

Each residence hall room and student apartment unit has a locked mailbox. Residence hall mailboxes are located on the main floor of each building and can be opened using the corresponding room keys. Mailboxes for Ann V. Nicholson student apartment residents are located in the Community House and can be opened with special mailbox keys (each mailbox corresponds to each student’s bedroom number). Mailboxes for George T. Matthews student apartment residents are right outside each apartment.

Packages

Residence hall students who receive a package will get a notice in their mailbox to pick up the package at either the Hamlin, Oak View or Vandenberg reception desk. Students must present their student ID to receive the package.

Ann V. Nicholson student apartment residents who receive a package will get a notice in their mailbox along with a key to a parcel box located inside the Community House. If the package is too large for the parcel box, the student is asked to pick it up in the apartment office.

Outgoing mail

All students can buy stamps or mail letters at the Hamlin, Oak View and Vandenberg reception desks. The Community House also has a mail slot where letters can be mailed. Residents in the George T. Matthews student apartments can place outgoing mail in their individual mailbox for the post office to pick up.

Forwarding mail

Oak View desk receptionists handle forwarding of U.S. mail. First-class mail is forwarded for a period of one year. Magazines and newspapers will not be forwarded; to continue to receive them, you should change your address with the publisher at least four weeks before leaving campus. Mail forwarded from the George T. Matthews student apartments is handled through the Rochester Post Office.

Follow these steps to ensure your mail is forwarded after you move:
Residence hall students must complete a change-of-address card and leave it at the Hamlin, Oak View or Vandenberg reception desks.

Ann V. Nicholson student apartment residents must complete a change-of-address card at the time of checkout.
George T. Matthews student apartment residents must complete a change-of-address card at any U.S. Post Office.

Maintenance
and Repairs

Have something in your room or apartment that needs to be fixed? Mechanical problems with a washer or dryer in one of the laundry rooms or apartments?

You can submit a maintenance or repair request via our e-maintenance system by clicking here.

Would you like further instruction?

For a step-by-step tutorial on how to submit a request on your desktop, please click here.

For a step-by-step tutorial on how to submit a request on a mobile device, please click here.

Please note:

Normal maintenance hours of operation are Monday-Friday, 7 a.m.-3:30 p.m. If you have an emergency, such as no heat or power, outside of these hours, please contact OUPD at (248) 370-3331. If you are having problems with your internet or electronic devices, please contact the Network Technology Helpdesk at (248) 370-2534. If you have any additional questions, please contact the University Housing Office at (248) 370-3570.

TV/Cable

Basic cable is included in the cost of your housing contract through Comcast Cable. The cable network can be accessed via traditional coaxial connections or an HDMI port located on a wall-mounted cable box; however, only the HDMI connection can receive high definition channels. A room-specific remote is provided with each cable box, and must remain in the room after the student moves out, or they may be charged for a replacement remote.

Students are not permitted to install alternative forms of cable TV access; however, they may upgrade their Comcast cable package. Please note that any agreement with Comcast for services above and beyond what is provided by University Housing is a contract between Comcast Cable and the student who orders the services. University Housing and Oakland University have no responsibility for any additional charges or equipment.

Students may not change the existing Internet service package by purchasing and installing any of Comcast’s broadband Internet services in their rooms as it violates Oakland University’s network usage policies. Violation of this policy will result in judicial action.

Residents who experience trouble with their cable should submit a work order by clicking here.