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How to get help?

The Oakland University e-Learning and Instructional Support office offers the following types of support to students, faculty, and staff who are having e-learning related problems in supported  systems like Moodle, Panopto, Zoom, etc.

Phone: To get immediate help, call (248) 805-1625 Monday through Thursday from 8 a.m. to 8 p.m., Friday from 8 a.m. to 5 p.m. and Saturdays from 10 a.m. to noon.

Online: Login to our e-LIS Support Portal and fill out a support request.

Live Chat: Live chat is available from our e-LIS Support Portal Page Monday through Friday from 8 a.m. to 5 p.m. Start the chat by clicking Chat icon in the lower right corner. 

If you have more generalized questions about the Oakland University IT environment (network connectivity, desktop computing, etc.) please contact the CSITS helpdesk.

Help LibrarySupport PortalInstructional Design One-on-one Appointments

e-Learning and Instructional Support

Kresge Library, Room 430
100 Library Drive
Rochester, MI 48309-4479
(location map)
Office: (248) 805-1625

e-LIS Virtual Help Desk:
Monday - Thursday 8 a.m. - 8 p.m.
Friday 8 a.m. - 5 p.m.
Saturday 10 a.m. - noon
Help: (248) 805-1625