Department of Mathematics
and Statistics

Mathematics and Science Center, Room 368
146 Library Drive
Rochester, MI 48309-4479
(location map)
phone: (248) 370-3430
fax: (248) 370-4184

Hours:
Monday–Friday: 8:00–11:59 a.m. and 1:00–5:00 p.m.

Faculty Resources

Grievance
Procedures
The statements given are general in nature. The lists are clearly not complete. Faculty members are also to be guided by statements on faculty conduct and professionalism contained in the Faculty Agreement. Students should also consult Oakland University's  Formal Grade Appeal Procedure.
 
Student responsibilities:
  • Be aware of course requirements and pay attention to them.
  • Come to class prepared to learn and thus assume equal responsibility with the instructor for the success of a course.
  • Devote substantial time and effort to learning the assigned material and ask for help when needed.
  • Take examinations as scheduled.
  • Abide by regulations concerning academic conduct.
  • If absent from class without a good reason, don't expect special lectures/tests, etc. to be given for makeup work.
Faculty responsibilities:
  • Come to class prepared to teach.
  • Explain the general course requirements to the students — testing procedures, grading procedures, homework, etc.
  • Discuss your availability for extra help — office hours, etc.
  • Inform the students of possible sources of additional help if needed — Oakland University tutoring service, library resources, etc.
In order to have a system of accountability, the department has developed the following grievance procedures for student use.
  1. The initial stages of a student grievance against an instructor should be handled informally; the student should discuss his or her problem or complaint with the instructor in the course and attempt to resolve the problem.
  2. If this is not successful or does not work out satisfactorily, the student may take the complaint to the chairperson of the department or his/her designee, who will attempt to mediate the problem.
  3. Should this not be satisfactory, the chairperson will discuss the matter with the department's steering committee to gain its advice and continue to try to resolve the problem in an informal way.
  4. If a proper resolution of the problem cannot be obtained in this way, then a grievance committee will be appointed by the department chairperson with the advice of the steering committee. This committee will consist of one faculty member (other than the instructor involved), one student (other than the student involved), and one faculty member outside the department. It will meet individually and separately with the student and with the instructor to obtain both sides of the case. If advisable and possible, the committee will meet with both parties together. The committee will then recommend a solution to the problem.
  5. The committee set up in step 4 may recommend that a student or students be graded or re-graded. If the chairperson accepts that recommendation, the chairperson shall designate a faculty member to do the grading and to petition the Committee on Instruction.