Classroom Support and Instructional Technical Services

Varner Hall Rm 141
371 Varner Dr.
Rochester, MI 48309-4485
(location map)
248-370-2461
[email protected]
M – Th: 7am – 8pm | Fr: 7am – 6pm | Sa: By appt. only

Classroom Support and Instructional Technical Services

Varner Hall Rm 141
371 Varner Dr.
Rochester, MI 48309-4485
(location map)
248-370-2461
[email protected]
M – Th: 7am – 8pm | Fr: 7am – 6pm | Sa: By appt. only

Staff Roster

Our Threefold Mission:

  • Strive to provide responsive support service experiences to the University community in which calls for classroom and general technology help are received, analyzed and responded to within a short period of time resulting in an effective problem resolution and a satisfied customer
  • Strive to work with others in the development, integration and support of teaching and learning spaces in an effort to provide our faculty and students with a resource enriched learning environment
  • Strive to provide audio-visual and multimedia production consulting, planning, creation and resource services; to help ensure the success of academic and non-academic programs, activities and events

Please send an email if you would like a copy of our organizational chart.

Staff Directory

Executive Director, Classroom Support & Instructional Technical Services – 141 Varner Hall

Douglas McCartney
Executive Director
(248) 370-2967

Xandra Coles
Office Assistant III
(248) 370-2898

IT and Media Application Services/Academic Affairs Technology Support – 105/106 North Foundation Hall

Adam Gordon
Manager, IT and Media Application Services
(248) 370-2130

Evan Sickler
IT and Media Application Services Coordinator
(248) 370-2130

Lance Bashi
Event Streaming and IT Support Specialist
(248) 370-2130

Video Services – 111A/B/E Varner Hall

Heather Haughey
Director, Video Services
(248) 370-2521

Horatiu Zglimbea
Video Production Coordinator and Producer
(248) 370-2460

Chad VanDenBerg
Media Producer
(248) 370-2462

VACANT
Video Support Technician

(248) 370-3948

Classroom Support Service Center – 103 Elliott Hall

John Sweet (141 Varner Hall)
Assistant Director, Classroom Support Services (AV Installation and Engineering)
(248) 370-4983

John J. Reeser
Senior Classroom Support Technician
(248) 370-2128

Kyle Berner
Manager, Classroom Support Services
(248) 370-2722

Event Support Services – 141 Varner Hall

Xander Buckingham
Manager, Event Support Services
(248) 370-2718

Ryan Cotter
Assistant Manager, Event Support Services
(248) 370-2710