Survey Tools - University Technology Services

Oakland University has access to several different services for collecting survey data. The table compares these tools.

Feature	Survey Monkey Free Basic Subscription	Google Docs Free Forms Template	Survey Monkey Pro Fee-based	CareTech Solutions CareWorks CMS	Qualtrics
Subscription	Free for basic	Free templates	Contact UTS Helpdesk for access to campus license. Note that this is a shared resource and may not be appropriate for highly confidential or results-controlled surveys. If confidentiality or control are needed, the unit or department must purchase a separate license.	Included with campus agreement for the university content management system.	License fee paid by unit or department.
Number of Surveys	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Questions per Survey	10	Up to 255 (number of rows available)	Unlimited	Unlimited	Unlimited
Question Types	Multiple choice (one answer) Multiple choice (multiple answers) Matrix of choices (one answer per row) Matrix of choices (multiple answer per row) Matrix of drop-down menus Rating scale Single text box Comment / Essay Numerical text box Demographic information (US) Demographic information (International) Date / Time Image Descriptive test	Text Paragraph text Multiple choice Check boxes Choose from a list Scale Grid	Multiple choice (one answer) Multiple choice (multiple answers) Matrix of choices (one answer per row) Matrix of choices (multiple answer per row) Matrix of drop-down menus Rating scale Single text box Comment / Essay Numerical text box Demographic information (US) Demographic information (International) Date / Time Image Descriptive test	Unlimited Radio button Check box Drop-down List Text box Text area Date	Over 100 examples Unlimited Radio button Check box Drop-down list Text box Text area Date
Templates	20+	Unlimited: Available on Web or custom creations	Branded surveys and URLs	Question builder and rich-text editor	Unlimited: Available on Web or custom creation
Language	Any, including Unicode	You can change settings in Google Docs for Unicode. You can download free US international keyboard	Any, including Unicode	Any, including Unicode	Any, including Unicode
Prebuilt Survey Themes	15	95	15	No	86
Validate / Require Survey Responses	Yes	Yes	Yes	Yes	Yes
Randomize / Sort Answer Choices	Yes	Google Help Provides Solutions	Yes	Yes	Yes
Accessible and 508 Compliant and Certified Surveys	Yes — Rehabilitation Act / Voice respondent	No — Section 508 of the Rehabilitation Act, making surveys accessible for the visually impaired. To access surveys / visually impaired respondents rely on a voice reader to translate survey questions.	Yes — Rehabilitation Act / Voice respondent	No	Yes
Data Collection	100 responses per survey Via Web link E-mail Facebook Web site 3 collectors per Web site	At least 100 Yes Yes Post Web site link in Facebook Yes Add editors in form settings	100 responses Skip Logic (automatic default to next question) Via Web link E-mail Facebook Web site 3 collectors per Web site	Unlimited Via Web link E-mail No Web site Anyone who has access	Unlimited
Analysis	Live results as recorded Browse through individual responses View open ended comments from summary page	Yes Yes Yes	Live results as recorded Browse through individual responses View open ended comments from summary page	Yes Yes No	Data import and export Cross tabs Drill down Filters and subgroups Question and survey Statistics Reports and publishing
Exporting Data	Exporting data is excluded in a free account. Upgrade in order to download your current responses.	Yes	Exporting data is excluded in a free account. Upgrade in order to download your current responses.	Yes	CSV Excel PDF PowerPoint SPSS Word