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OU Help Desk
202 Kresge Library
(248) 370-4357 (HELP)
Fax: (248) 370-4863

Office Hours: 
M-F 8 a.m.-5 p.m. 

The Help Desk is here to support you, our valued member of the Oakland University community, with your technology related questions.  

Let us help you connect to Internet resources, find a solution to your technology issue or access the Oakland University email system. 

The Help Desk uses the following established priority levels to help ensure that the university is operating efficiently.

    Priority 1: The work of the campus is stopped.
    Priority 2: The work of a department is stopped.
    Priority 3: The work of an individual is stopped.
    Priority 4: Requested installation, activation or move.

Help Desk Tip of the Day

Having trouble logging into Banner? 

Do you see a persistent prompt asking you to update Java? 

Solution:  Click "Run this time" and check "Remember" will eliminate this issue.