Human Resources

Wilson Hall, Room 401
371 Wilson Boulevard
Rochester, MI 48309-4486
(location map)
(248) 370-3480

Office hours:
Monday - Friday
8 a.m. - 5 p.m.
and by appointment

Helpful Resources:

Performance Management for Non-Bargained Employee Groups

Performance management is the structured method of evaluating performance to determine achievement of goals, accomplishments on job duties and assessing overall performance. Performance management has a solid, positive impact on individual and University success. A positive understanding between the employee and supervisor as to what is acceptable job performance is essential for all employee and management work relationships to survive.

The performance management tool using the Cornerstone system provides a framework and tools for guiding users through the process. In combination with this tool, the face-to-face interaction between employees and supervisors is most effective in counseling employees to sustain or enhance job performance.

Performance Management Job Aids

Available on the OU Intranet with OU login information.


Setting Goals

SMART Goal Setting


Supervisor's Checklist

Planning for Meeting Checklist


Be Prepared
  • Schedule the meeting 
  • Choose a quiet location with minimal interruptions as possible 
  • Prepare ahead of time – know the objectives of the meeting 
Conducting the Meeting
  • Help the employee to feel at ease by creating a positive environment.
  • Give balance feedback, both positive and negative, but start with the positive.
  • Focus on the job, not the person.
  • Allow the employee to provide feedback.
  • Ask questions.
  • Discuss areas for improvement and methods for achieving.
  • Discuss employee’s aspirations and professional development.
Conclusion of Meeting
  • Summarize and review the important points of the discussion.
  • Restate the action steps and provide a timeframe for any next steps.
  • Make sure employee knows their next step with the online process.
Follow-up
  • Review online form after employee provides final comments.
  • Submit the online form to HR.