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Human Resources
Wilson Hall, Room 401
371 Wilson Boulevard
Rochester,
MI
48309-4486
(location map)
(248) 370-3480
Office hours:
Monday - Friday
8 a.m. - 5 p.m.
and by appointment

“I help students so they can assist others in the community.”
Roberta Hayden
Office Assistant II
Office for Student Involvement
“I provide a well-maintained campus, making each student experience the best it can be.”
Mick Ide
Grounds Keeper
Grounds Maintenance
“I have the freedom to create a vision for future students.”
Kelly Smith
Assistant Director of Marketing
University Communications and Marketing
BE FEATURED
Complete this form to share why you're proud of the work you do that positively impacts our students
We Are OU
We are a small university with big strengths — countless people attest to our small-town feel and personalized service. Let’s take that to the next level. Let’s band together and make Oakland the absolute best place to get an education. After all, that’s why we’re here. We all contribute and matter and can make a difference.
We are OU. Every one of us.
- Make eye contact and acknowledge others as you pass them.
- Avoid using acronyms. Students don’t always know them like we do.
- No question is a stupid question. Think back to when you were a student and how unfamiliar university processes could be.
- Listen for the answer.
- Try not to blindly transfer a student call. Before you connect the student to the appropriate OU staff, take a minute to explain the situation so the staff member is up to speed — and the student doesn’t have to repeat the reason for calling.
- Try to figure out what the student really needs. Even if it doesn’t fall into your job duties, a few minutes of helping will go a long way.
- Don’t assume the first question asked is the real question. You may need to dive deeper to get to the root of the question.
- Utilize campus resources to find answers. Look online or ask others who may know the answer.
- Show your spirit by wearing OU-branded gear on casual Fridays, or other days (as designated by your department). Remember, OU employees get a discount on merchandise at the bookstore!
- Wear your gold OU pin during on- and off-campus professional events.
- Attend events on campus and get to know your colleagues.
- Become known in your building by wearing your OU nametag. It’s an easy identifier for students who are seeking help.
- Make sure you have OU business cards at your workstation, and with you, for further assistance and networking opportunities.
- Consider having your photo placed on your department website. UCM hosts monthly headshot sessions so you can have a professional photo taken at no charge.
- Verify that your name and correct contact information (phone and email) are in the university directory. Changes can be made through SAIL.
Whether you interact with students regularly or only as you walk to/from your car or a restroom, we hope you'll join the campus community in showing that we're all ready to help students — both new and returning.
At the start of each semester, please wear your Ask Me pin and display the Ask Me poster in your department/office.
Need a button and poster? Contact fyac@oakland.edu and we'll send you some!
All dates 12:00 - 1:00 pm. Cash/credit accepted.
September, 2020
October, 2020
November, 2020
January, 2021
February, 2021
March, 2021
April, 2021
In the meantime, for more ways to get connected with your campus colleagues, check out these employee groups.
Please note: Chartwells hosts $5 Friday lunches in Hillcrest and Vandenberg for all OU employees during the academic year. As of right now, these events have been cancelled. Please join us when the opportunity re-opens to the campus community.