OU Help Desk

Kresge Library, Room 202
100 Library Drive
Rochester, MI 48309-4479
(location map)
(248) 370-4357 (HELP)
Fax: (248) 370-4863
Office Hours: M-F 8:00am - 5:00pm

University Technology Services

Dodge Hall
118 Library Drive
Rochester, MI 48309-4401
(location map)

UTS Student Positions

Looking for work that is related to your career interests? University Technology Services (UTS) offers a variety of student employment opportunities working side-by-side with career university employees. These positions provide students with the ability to gain professional experience and develop their technical skills. UTS provides an environment where student employees can build their work schedule around their classes.

Read more about each student position that UTS has below. You can search for openings at UTS through Handshake.

Student Developer

Join our MySAIL team. Student Developers work closely with UTS Developers on applications that OU students use everyday such as the MySAIL portal, mobile applications, and other web applications. Student Developers are given opportunities to learn and practice technical skills by adding new features on MySAIL portal, reviewing existing technology, potentially working on our iPhone and Android mobile MySail apps, collaborating with open source communities, and gaining experience with technology usability and accessibility.

What you’ll be doing:

  • Working with UTS developers on the MySAIL student portal, mobile, and web development.
  • Learning about development and assisting other student developers.
  • Learning how to work with Enterprise level applications that communicate with databases and directories.
  • Improving the user experience and accessibility in Oakland University applications
  • Creating documentation.
Student Associate Systems Engineer

Associate System Engineers collaborate with System Engineers, other Associate Systems Administrators, and other teams across the University. They perform project work and daily tasks related to the server configuration, maintenance, security and stability. Associate System Engineers work on systems that support all aspects of University education, administration, and research.

What you’ll be doing:

  • Managing servers, services, printers, account access.  
  • Assisting other administrators in maintaining standard software and server configurations.
  • Testing new software and hardware solutions.
  • Providing maintenance and resolving support requests.
  • Creating documentation and procedures.
Student Security Engineer

Student Security Engineers have the opportunity for hands-on experience in the exciting field of Information Security.

What you’ll be doing:

  • Assisting in monitoring, analyzing, and maintaining security systems such as firewall, network access, and security analytic tools.
  • Conducting network and application security scans.
  • Researching new technologies related to network and information security.
  • Assisting in coordinating, planning, and executing of large scale projects.
Student IT Procurement and Portfolio Management Assistant

If you are interested in Business, English, Communications, Law, or Public Administration, we have a need for your skills. Student IT Procurement and Portfolio Management Assistants gain experience in the areas of policy and compliance in a fast-paced office environment. Reporting to the Director of IT Services Alliance, you will complete a variety of tasks supporting campus IT purchase reviews.

What you’ll be doing:

  • Using your passion for reading with intent and your interest in research.
  • Assisting, researching, and reviewing various software and IT related requests with the consultation team.
  • Maintaining project records through a ticketing system.
  • Reviewing vendor contracts and license agreement to document usage compliance, restrictions and recommendations for best price options.
  • Researching and providing process steps to achieve support review completion.
Student Programmer/Analyst

Work closely with UTS Developers creating new electronic workflows and forms. Workflows and forms are important for efficient operations. Students will have the ability to learn on the job and be mentored by UTS Developers. We provide an opportunity for student developers to obtain real world experience and learn new technical skills.

What you’ll be doing:

  • Gathering requirements and analyzing requests.
  • Creating forms.
  • Testing developed forms for data quality and process workflow accuracy.
Student Network Engineer

Wired and wireless networks cover the campus; as a student, you may have used GrizzNet. Join the Network Communications team and work with professional network engineers to provide a quality campus network experience. Student Network Engineers have the opportunity for hands-on experience in the exciting field of network technology.

What you’ll be doing:

  • Learning about communications networks.
  • Troubleshooting phone and network wiring issues and answering support requests.
  • Activating data ports and installing and configuring equipment.
  • Monitoring network performance with network diagnostic tools.
  • Assisting in coordinating, planning, and executing of large scale projects.