University Technology Services

Dodge Hall
118 Library Drive
Rochester, MI 48309-4401
(location map)
uts@oakland.edu

Access, Accounts, and Password Guidelines

Access, Accounts, and Password Guidelines

Banner is the system of truth for account identities.  Unusual account access is typically handled as a Guest Account. Identities are vetted in standard university process as a Data Maintenance and Control Method authorized by Data Stewards in Policy #860, which results in a record creation in Banner.  Banner data feeds the NetID / LDAP directory and Active Directory, among university account directory services.  Exception processes must be review with forms posted by Legal Affairs, such as volunteer forms.

The first account for a new employee or a new student is the NetID account.  The framework for that account is created when newly hired employees or newly admitted students are entered into the system of record, Banner.  New employees are entered into Banner by University Human Resources as part of the hiring process.  Newly admitted students are entered into Banner by one of the student admissions processes (i.e., Undergraduate Admissions, Graduate Study, Professional and Continuing Education).  Once the record is in Banner, the account is activated by visiting the NetID website and click the heading Create Your NetID Account.

Listed below are the accounts that University Technology Services offers for access to our various services.  

Account Access

Accounts used at the university are:

NetID:  This is a primary account used for network access, e-mail (both as a login and as an e-mail address), MySAIL access and as the single-signon identity.  No form is required for access. 

ADMNET: This is a domain access account used by employees and other authorized individuals to access specific administrative protected resources including enterprise systems such as Banner, online data collection forms, and administrative printing.  Faculty members and instructors use their ADMNET usernames and passwords to log onto classroom computers and access forms such as grade change forms.

Banner: This is the university enterprise resourcing planning system.  Completion of an access request form is required.

The OU Web Forms Menu is a common repository for administrative forms.

Password Guidelines

Please note that by university policy, passwords should not be shared and care should be taken to protect the privacy of any password. These documents are guidelines for your password security.

NetID Account

OU NetID Network Access, Email, Resource Access, and Computing Account

All active OU students, faculty, and staff are entitled to have an OU NetID network access, email, resource access, and computing account. To activate your account, visit the NetID website and click the heading Create Your NetID Account.

The NetID account will remain active while your relationship to the university is active.

  • Student NetID accounts are created when students are admitted to the university. Student accounts are deleted if a student has not registered for one year from the semester end date of the last semester of active registration. Deletion may occur within 48 hours of final notice. Students who stop out will have the account deleted after the student has not registered for one year; the account will be recreated after the student registers or is re-admitted.  Students with questions about their student status can contact the Office of the Registrar at 248-370-3450 or by email to registra@oakland.edu.
  • Faculty NetID accounts are expired one year after termination of employment, unless an active status is maintained by emeritus status or by approval of the Office of the Provost.  For Oakland University employees, the record that tracks an active relationship is entered by a human resource office on the PEAEMPL form in Banner. Deletion may occur within 48 hours of expiration final notice.  The Office of the Provost enters an emeritus indication on the PEAFACT form in Banner. Faculty with questions about their status may contact Academic Human Resources at 248-370-2195.
  • Staff NetID accounts are expired once their employment is terminated.  Accounts are deleted within 24 hours of termination, unless a sooner termination is requested through University Human Resources.  Staff members with questions about their status may contact University Human Resources at 248-370-3482.  For Oakland University employees, the record that tracks an active relationship is entered by a human resource office on the PEAEMPL form in Banner.
  • Guests accounts are sponsored by a department for individuals with a relationship to the university.  Sponsorship must be renewed annually by the department.  Guests must pick up the account from University Technology Services with a photo ID that matches the information submitted on the Guest account request form. The guest account owner will be notified 45 days in advance of locking a sponsored guest’s account prior to the account being deleted.  
  • Shared accounts are associated with an owner.  Shared accounts must be renewed annually by the owner. The account/owner will both be notified 45 days in advance of locking the account prior to the account being deleted.
  • All types of accounts are expired and deleted 30 days after a person is recorded as deceased.

If you do not know your password or wish to reset your password, you can visit the NetID website. 

NetID services include:

  • Network Access
    • You can access the University network, including GrizzNet and the wireless network.
  • E-mail
    • You can send and receive e-mail using your NetID account. Your e-mail address is account_name@oakland.edu. You can check e-mail from public, home, or office computers. The preferred client for e-mail access is the Web-based interface at https://webmail.oakland.edu/. For information on how to configure other e-mail clients for use with your account, visit the E-mail Services section of the UTS website.
  • MySAIL portal access.
  • Moodle access.

Special NetID accounts are available for Guests or for departments as Shared accounts.  These accounts require sponsorship that must be renewed annually; the accounts do not automatically renew.  There is a one-time setup fee for the accounts and there is no fee to renew the account if the renewal is processed before the account expires.

To request a new Guest or Shared account or to renew, complete the electronic form at:
https://forms.oakland.edu/forms/FormsPROD/default.aspx
Select the "NetID — Shared Account Request Form" for creations, renewals, and deletions of shared NetID accounts.
Select the "NetID — Guest Account Request Form" creations, renewals, and deletions of guest NetID accounts.  Please note that the account credentials must be picked up by the individual with a photo ID that matches information submitted on the form.

ADMNET Account

Account Use

The Oakland University ADMNET domain account provides access to the University’s primary internal specialized services domain. OU constituents log in to the local ADMNET domain to obtain access to services, shares, and privileges.  Faculty require an ADMNET account to use classroom computers installed in the lectern station. 

Account Management

ADMNET accounts are created for employees and other authorized individuals when their NetID account is created using https://iam.oakland.edu/picknetid/picknetid or within 24 hours of changing status from student to employee.  There is no separate process and no form submission is required.

Student and student employee accounts require a completed “UTS – ADMNET Access” form, available from the forms menu using the process for access for Student Employees.   

ADMNET account termination is triggered by NetID termination; see the NetID section on this page for details.  

Passwords expire after 180 days; they should be reset using the “NetID Password Sync Manger” found at NetID Profile Management.

Special accounts may be created based on specific contracts.  Please contact us at uts@oakland.edu if special access is needed.

Banner Account

Active OU faculty and administrative staff who, as part of their duties, need access to university information in the Banner system may obtain an account.  When all form completion requirements are met, access is granted. 

Access to the Banner system is governed by strict guidelines. Oakland University takes measurable steps to ensure that information is protected and that those with access to information understand the rights and privacy of all constituents of the university.  To manage your Banner password, please review these guidelines:

Special accounts may be created based on specific contracts.  Please contact us at uts@oakland.edu if special access is needed.
August 2017