Communications and Marketing

Anibal House
630 Pioneer Drive
Rochester, MI 48309-4482
(location map)
(248) 370-3184
fax: (248) 370-3182

cms training

Required Training

Percussion CMS

Percussion CM1 is Oakland University’s premier content management system used to manage all of the webpages within the oakland.edu website.  The Percussion content management system (CMS) was designed to help marketers publish effective, engaging content quickly and easily.

If you have been tasked with maintaining your unit’s web pages, you will need to complete the Percussion CMS training. The user manual will cover the basic use of the Percussion CMS.

Please contact your UCM account manager to obtain the User Level 2 Percussion User Manual. 

After reviewing the manual, take the User Access Assessment. Please allow 2-3 business days for the web team to evaluate your assessment and grant you access to the CMS.

Emma Email Marketing

UCM's email marketing platform, Emma, offers a myriad of benefits to ensure all email communications are successful, including in-depth reporting metrics that reveal how the target audience is engaging with your message.

Other advantages include:

  • Simple, easy-to-understand user interface
  • Mobile-friendly design
  • Easy-to-manage mailing lists
  • Detailed data reports and more

To receive an Emma account and log in, please request the Emma Training Manual from your UCM account manager.

After reviewing the manual, complete the 10-question assessment quiz. Please allow 2-3 business days for UCM to evaluate your assessment and set up access.