Faculty & Staff Resources

The School of Education and Human Services, housed in Pawley Hall, offers several technology options for our students.

The Educational Resources Lab (ERL) located in Pawley Hall Room 350 provides students, faculty, staff and the community at large with a variety of learning resources and services that support the university’s mission. iPads, Windows and Apple computers, digital camcorders, digital cameras, multimedia projectors, scanners and video editing software are maintained in and circulated from the ERL. Technical support is also available to students at this location. For more information, check out the ERL website.

Technology support in Pawley Hall
There are two layers of support in Pawley Hall

• SEHS Technology Team: Rick DeMent and Julie Chapie (Primary)
• UTS Helpdesk/Technology Staff (Emergencies Only)

Normal Requests
Normal requests are requests for purchases, consultations, projects, training, maintenance or to move/add/change technology. All of these requests should be initiated by the individual requiring the support. For the best response and service, the work flow for this process is as follows:

• Send a request for support via email to sehstech@oakland.edu.
• A ticket will be generated to let you know your request has been received and assigned a priority.
• Your request will be addressed based on established triage protocols.

Emergency Issues
Emergencies are when there is a time sensitive issue that impacts conducting business. Examples include: a class, meeting or other event in progress. The priority of people to contact are:

• The SEHS Technology Team: Rick DeMent and/or Julie Chapie.
• The Dean’s Office (x4994): They will attempt to locate any available member of the technology staff to help you as soon as possible.
• If for some reason the technology staff is out that day or otherwise not available, the Dean’s Office will instruct you to call the help desk at x4357 (HELP).
• Please do not contact student technology staff unless you have an emergency that has not been addressed by Items 1–3.

If you are hosting an event on campus with guests from outside the University, this guide will take you through some of the things you will need to think about regarding technology in Pawley Hall.

1. Secure Your Room
The rooms in Pawley Hall have different capabilities. Select one that suits your needs.

• Determine the technology capabilities you require.
• Inspect the room to see if it meets these requirements.
• If it does NOT, contact Rick DeMent or Julie Chapie to find out if it’s possible to equip the room with the necessary equipment.
• Have your department C.T. reserve the room via Ad Astra or contact Ryan Ghedotte for availability and to reserve the room via the room request form.

2. Assess Computer Needs
Computers for presenter:

• If the presenter wants to bring their own computer:
  • They may need an adapter to connect to the projector. All classrooms have VGA and HDMI.
  • If they are from outside the OU community and do not have an OU NetID account, they will need to connect to Grizznet-Guest for wireless access. If they require a wired/ethernet connection, they can request guest sponsorship. OU staff or faculty should NOT add their own credentials to a guest's computer.
  • If they need their computer hooked up to an audio system to play sound, make sure the room has that capability (see Classroom Capability addendum).
• If the presenter requires a computer, there are several options:
  • Laptops are available in the ERL for check out (make a reservation in advance).
  • All classrooms have a PC installed in the instructor station that will require a University employee or student with an ADMNET log in to access it.
    • Note: ADMNET credentials expire every 180 days. If you have not changed your password in the past 180 days, you will need to do so at netid.oakland.edu. This process will change your NetID password and sync your NetID/ADMNET credentials.

Computers for attendees:
Typically attendees will bring their own devices. If they require a connection to the network, direct them to connect to Grizznet-Guest. However, if you are having an event that requires your attendees to have computers, here are some possibilities (not guaranteed):

• Computers from the ERL: Check with Julie Chapie for more information. Please note that if your plans include all attendees to access the network, the wireless bandwidth is limited to about 30 devices per any one room.
• Lab: If you are having an event that is training oriented and you want every attendee to have access to a computer, it is recommended that you consult with a member of the SEHS Technology Team when you are planning your event.

3. Request Network Access
Access to the wireless network for those not affiliated with Oakland University requires authentication. Your guests may connect to Grizznet-Guest and provide the personal information required for access.

4. Determine Audio Visual Needs
Events will at times require equipment such as podiums, PA systems, projection screens (for spaces that don’t have them), etc. These items are available from Classroom Support (CSITS) and their special events services.

Classroom Support
CSITS/Events services will charge a fee for equipment and services. If this equipment is needed, please be sure to contact them in advance. Visit the CSITS/Special Events webpage for more information.

SEHS Educational Resources Laboratory (ERL)
The ERL also has AV equipment available for smaller rooms and venues such as projectors, portable speaker systems, video cameras (for recording your event), microphones, tripods, SMARTBoards and more. 

It is important to reserve this equipment in advance. Contact Julie Chapie at (248) 370-3639 for more information.

TAC encourages applicants to take advantage of the opportunity for early conversation and consultation regarding proposed grants. Don’t wait until a certain month to begin your grant conversation — the ERL may have the equipment you want, SEHS may have access to the software you are thinking about or just test out and enhance your ideas. Start the conversation as soon as you think of it — complete a SEHS/TAC Grant Request Consultation Form and a member of our committee will reach out to you soon.

TAC includes a representative from each SEHS department (Counseling; Human Development and Child Studies; Organizational Leadership; Reading and Language Arts; and Teacher Development and Educational Studies), as well as from the Educational Resources Lab (ERL) and Dean’s Office. A chair of the TAC is elected every two years by TAC members.

2020–21 Current Membership

Chairperson, Dawn Woods (TDES)

• Julie Chapie (Dean's Office/ERL)
• Rick DeMent (Dean's Office)
• Julie Ricks-Doneen (HDCS)
• Jennifer Matthews (CNS)
• David Strubler (DOL)
• Phyllis Ness (RLA)
• Melissa Kempski (ERL)