MarketPlace Information

North Foundation Hall, Room 120
318 Meadow Brook Road
Rochester, MI 48309-4454
(location map)
mktplace@oakland.edu

Document Downloads

Training Materials

Student Business Services also offer MarketPlace training for departments. Please contact MarketPlace Operation at mktplace@oakland.edu or (248) 370-2637 if you would like to schedule one on one training or group training.  

For your reference, many tasks in MarketPlace are documented in the training materials below:


Store Setup and Standards
This document describes:

  • General Settings
  • Types of MarketPlace users
  • Store images
  • Payment methods
  • Shipping rates
  • Categories
  • Promotions

This document also includes appendixes which include information about:

  • Using HTML and CSS in MarketPlace descriptions and store announcements
  • MarketPlace standards and style guidelines

Day to Day Operations
This document describes:

  • Fulfilling orders
  • Sales tax documentation
  • Canceling orders (or changing order quantities)
  • Refunding orders (full and partial refunds)
  • Receiving e-mails when orders are placed
  • Changing passwords
  • Reporting