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e-Learning and Instructional Support

Kresge Library, Room 430
100 Library Drive
Rochester, MI 48309-4479
(location map)
Office: (248) 370-4566
Help: (248) 805-1625

Walk-In Help:
Monday - Friday 8 a.m. - 5 p.m.

e-LIS Help Desk:
Monday - Friday 8 a.m. - 8 p.m.
Saturday 10 a.m. - noon

Submit an online help ticket 24 hours per day

e-Learning and Instructional Support

Kresge Library, Room 430
100 Library Drive
Rochester, MI 48309-4479
(location map)
Office: (248) 370-4566
Help: (248) 805-1625

Walk-In Help:
Monday - Friday 8 a.m. - 5 p.m.

e-LIS Help Desk:
Monday - Friday 8 a.m. - 8 p.m.
Saturday 10 a.m. - noon

Submit an online help ticket 24 hours per day

two women seated at a desk, looking at a computer screen between them

One-on-One Appointments

Our instructional design team is available to meet with faculty individually about their courses. Currently, these meetings are happening through Google Meet. When we are back on campus, they can also occur in our Faculty Lab, located in Suite 430 of Kresge Library.

Typically, this type of meeting covers the following topics:

  • Services offered by e-LIS
  • Review of online pedagogy, with practical implementation tips
  • Moodle training options
  • Online learning best practices
  • The e-LIS course quality scorecard
  • Other resources that you can draw upon (such as exemplar online courses and faculty networking opportunities)

Meet our Instructional Designers

Nic Bongers
Nic is an Instructional Designer and one of our Moodle trainers. He has been teaching online graphic design courses since 2010, and facilitates the e-LIS quality online teaching certification course. Nic earned his Ph.D in Educational Leadership in 2017.

Jess Tess-Navarro
Jess is an Instructional Designer with e-LIS and has previously worked at OU in Student Affairs and as a Special Lecturer. She co-facilitates the e-LIS Quality Online Teaching Certification Course. Jess earned a Master of Arts from Michigan State in 2014 and Post Master's Certificate in Higher Education from OU in 2017.

Schedule a Meeting

If you are interested in meeting with us, please use our appointment calendar and select a time to connect with an instructional designer. You'll be brought to a calendar page where you will see slots for available times. When you book a time, you'll be asked to change the description to include what you'd like to meet about (Moodle gradebook, course design, etc.), as well as your phone number if we need to call with questions.

Appointment Calendar