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e-Learning and Instructional Support

Kresge Library, Room 430
100 Library Drive
Rochester, MI 48309-4479
(location map)
Office: (248) 370-4566
Help: (248) 805-1625

Walk-In Help:
Monday - Friday 8 a.m. - 5 p.m.

e-LIS Help Desk:
Monday - Friday 8 a.m. - 8 p.m.
Saturday 10 a.m. - noon

Submit an online help ticket 24 hours per day

e-Learning and Instructional Support

Kresge Library, Room 430
100 Library Drive
Rochester, MI 48309-4479
(location map)
Office: (248) 370-4566
Help: (248) 805-1625

Walk-In Help:
Monday - Friday 8 a.m. - 5 p.m.

e-LIS Help Desk:
Monday - Friday 8 a.m. - 8 p.m.
Saturday 10 a.m. - noon

Submit an online help ticket 24 hours per day

two women seated at a desk, looking at a computer screen between them

One-on-One Appointments

Our instructional design team is available to meet with faculty about their courses in our Faculty Lab, located in Suite 430 of Kresge Library. Typically, this type of meeting covers the following topics:

  • Services offered by e-LIS
  • Review of online pedagogy, with practical implementation tips
  • Moodle training options
  • Online learning best practices
  • The e-LIS course quality scorecard
  • Other resources that you can draw upon (such as exemplar online courses and faculty networking opportunities)

If you are interested in meeting with us, please click on either of the links below to set up a one hour appointment with an instructional designer. You'll be brought to a calendar page where you will see slots for available times. When you book a time, you'll be asked to change the description to include what you'd like to meet about (Moodle gradebook, course design, etc.), as well as your phone number if we need to call with questions.

Meet with Nic Bongers
Nic is the Instructional Graphic Designer and one of our Moodle trainers. He has been teaching online graphic design courses since 2010, and facilitates the e-LIS quality online teaching certification course. Nic earned his Ph.D in Educational Leadership in 2017.

Meet with Dan Arnold
Dan is the Manager of Support Services and also teaches masters level organizational leadership courses for SEHS. He manages the e-LIS helpdesk and trains faculty on instructional design practices and how to use teaching technology software. He works with OU faculty to create learning objectives for online courses. Dan earned his Ph.D. in Educational Leadership in 2015.