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Payment Plans

Frequently Asked Questions for Payment Plans:


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How do I enroll in a payment plan?
Students and authorized users can enroll online at oakland.edu/eBill.  For instructions on payment plans, visit the eBill for Students tutorial.
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Will I be notified if an authorized user enrolls in a payment plan on my behalf?
Yes, students will be notified by e-mail if an authorized user enrolls in a payment plan on the student’s behalf.  Students are also notified if an authorized user makes a payment or schedules a payment on their behalf.
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Can I enroll in a payment plan in person?
No.  However, if you would like to make a down payment in person you may do so and then enroll in a payment plan online.  The down payment will be applied correctly as long as you have no outstanding charges on your student account other than eligible charges for the plan.

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Will any of the payment plans offered require a down payment upon enrollment?
No. However if you enroll in a payment plan on an installment date, you will be required to pay that installment at enrollment; as with all plans, the $25 payment plan processing charge (PPPC) must be paid at the time the student enrolls in the installment plan (unless they schedule automatic payments). If you would like to make an installment payment in person you may do so and then enroll in a payment plan online. The installment payment will be applied correctly as long as you have no outstanding charges on your student account other than eligible charges for the plan.
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Why am I unable to enroll in a specific payment plan?
You will not be able to select a specific payment plan if it is past the enrollment end date of the plan. 
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I paid off my installment (or my plan), and now I see an amount due for it. Why?
Installments reopen if their due dates have not passed and you register for additional courses or incur additional charges, have reversals of authorized (ready to pay) or paid financial aid, or reductions in payments from a business, agency or other organization.
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Why does my payment plan indicate that it was completed / paid off?  I never made any payments on the payment plan.
A student’s payment plan may calculate as paid off without making a payment toward the plan for the following reasons:
  • Your authorized (ready to pay) or paid financial aid exceeds your payment plan balance.
  • Payments from a business, agency or other organization were applied to your account.
  • You or another individual made a payment outside of the payment plan in person, by mail or online using eBill.
  • The student dropped their courses while enrolled in a plan and did not immediately re-register for subsequent courses.  Since the balance of charges is zero, the plan is considered paid off.

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When can I enroll in a payment plan?
Students or authorized users can enroll in a payment plan during the month before classes begin for a specific semester. 

Semester

Enrollment month

Summer

April

Fall

August

Winter

December


For specific payment plan enrollment dates, visit the OU Payment Plans web page.

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Do I have to enroll in a new payment plan each semester?
Students must enroll in a new payment plan each semester. 
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Can I pay my plan off early without penalty?
Students enrolled in a payment plan can pay the remaining balance in full any time without penalty. Use the "Pay Off" link on the Payment Plans tab to pay the plan in full.
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If I choose to “Pay Off” my payment plan, will I owe any additional money to OU for the semester of the payment plan?
No, unless you have additional charges due to subsequent registration activity, returned payments, financial aid adjustments, increases in tuition rates, etc.  You will receive a statement each month indicating the current amount due.
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If I pay off my plan and then incur more charges, will I be in this plan again?
Yes, the remaining installments will be reopened if you subsequently re-register for additional courses, incur additional charges, have reversals of authorized (ready to pay) or paid financial aid or reductions in payments from a business, agency or other organization.

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Does the student need to be registered for classes to enroll in a payment plan?
Yes. A student is required to be registered for classes in the semester they are enrolling in a payment plan.  For example, a student must be registered for fall classes to enroll in a fall payment plan.

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Is there a minimum dollar amount I must owe to be eligible to enroll in a payment plan?
Yes.  Payment plan minimums are set at the cost of one freshman credit hour for the specified semester.

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Why do I see the message, “You do not have enough eligible charges,” when I try to enroll?
This means you do not have enough charges in the specified semester (one freshmen credit hour).  

You will also receive this message if your authorized (ready to pay) or paid financial aid or payments from a business, agency or other organization reduces the balance of your eligible payment plan charges below the value of one freshmen credit hour.

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Will the payment plan processing charge (PPPC) be waived for students who schedule their payments to be automatically paid?
Yes, the $25 payment plan processing charge (PPPC) is waived for students who schedule their installment payments to be automatically paid each month at the time of enrollment.

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Will the payment plan require a sign-up/enrollment charge?
Yes, a $25 non-refundable payment plan processing charge (PPPC) will be assessed upon enrollment into a payment plan each semester.   Payment of the $25 is due at the time of enrollment.  The $25 payment plan processing charge (PPPC) is waived for students who schedule their installment payments to be automatically paid each month at the time of enrollment.
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Will the payment plan processing charge (PPPC) be assessed when students move from one plan to another?
When switching to a new payment plan, a $25 payment plan processing charge (PPPC) will be assessed to students unless they schedule their payments to pay automatically at the time of enrollment.

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What will happen if my scheduled payment plan payment is returned by the bank?
If a scheduled payment is returned or rejected by the bank unpaid (or is disputed in the case of a credit card), the $25 payment plan processing charge (PPPC) will be assessed in addition to any applicable returned item charge.  Potentially, students could be charged a total of $50 for a returned scheduled payment plan payment.

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I set up a payment plan and viewed my installments. The installment amounts have changed. Why?
The payment plan is set up to pay for charges on your student account, such as tuition and housing.   Any time you have new charges, have reversals of authorized (ready to pay) or paid financial aid or reductions in payments from a business, agency or other organization on your student account, your remaining plan installment amounts will go up equally.  Any time you have other payments, your payment plan installment amounts will go down in the order they are due.

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What will happen when my housing charges are posted to my account?
Many times students enroll in a payment plan before their housing charges are posted to their student account. Once the charges are posted to your student account your payment plan will recalculate and you will receive an e-mail notification with your new installment payment amounts.
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Must I wait until my payment plan installment is due to pay it? Or can I pay smaller amounts when I get my paycheck each week?
You can make payments of any size toward your next installment at any time.  These payments can be made online, in person, or by mail.  You can use the "Make a Payment" link on the Payments tab and pay any amount you wish.

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My installment is due today, but I get a message that I can't pay it because it is already scheduled.  What should I do?
You do not need to do anything.  When you enrolled in the plan, you setup payments to be processed automatically.  One of those payments is being processed today.  We prevent you from making another payment on the same day to prevent over payment or double payment. 
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Do I have to pay my plan online? I normally pay cash.
You can make offline payments on your payment plan with the following methods:
  • By mail, by check, to the Cashier’s Office, 120 North Foundation Hall, Oakland University, Rochester, MI  48309-4401.  Please allow 5-6 days for mail delivery. All payments should include the student name and the last 4 digits of the Grizzly ID number to ensure correct and timely processing.  Receipts will not be mailed; your cancelled check is proof of payment.

  • Payment drop-box, located outside of the Cashier’s Office, during non-business hours.  All payments should include the student name and the last 4 digits of the Grizzly ID number to ensure correct and timely processing. Receipts will not be mailed; your cancelled check is proof of payment.

  • In person, at the Cashier’s Office, by cash, check, debit card or credit card. The student account will be credited immediately when paying in person. Be sure to bring your driver’s license, OU Spirit Card or other government issued picture identification. Receipts will be mailed to the student if the payment is made by a third party who does not know the Grizzly ID at the time of payment. 

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How is my financial aid or other resources (payments from a business, agency or other organization) considered in this plan?
The amount of the authorized (ready to pay) or paid financial aid and payments from a business, agency or other organization is applied to your remaining installment payments equally.  

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