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Online Student Resources

Oakland University offers a growing number of 100% and partially online courses and programs. The online classroom is an active learning environment where you'll have direct communication with your instructor, immediate and constant contact with your classmates, and greater flexibility to fit coursework into your schedule. 

GENERAL
INFORMATION
MOODLE
COMPLAINT
POLICY

Online Courses Meetings

Each online course is uniquely designed. Some require regular synchronous meetings while others don't have any set time requirements and can be worked on asynchronously, whenever you like. Check the Detailed Schedule of Classes for specific course information or contact the professor if you have a question about meeting times.

Admission

Students desiring to enroll in an online course must first be admitted to the university through the office of Undergraduate Admissions or Graduate Admissions. 

Library Services

Kresge Library offers Distance Education Services, which include activating your library card, remote access to databases, document delivery, getting help over live chat, mailing services and interlibrary loan, and online instruction about the library.

Bookstore

Textbooks and course-related materials can be purchased through the Campus Bookstore, Barnes & Noble at Oakland University. These items may be purchased via their website, Barnes & Noble website, using a credit card. Orders can be shipped via UPS or held for in-store pick up. 

Financial Aid

Financial Aid questions may be answered by calling (248) 370-2550. Information is also posted on the Financial Aid site.



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Online courses at Oakland are delivered using the learning management system, Moodle. Each course is uniquely designed by instructors who may include some of the following components in their 100% or partially online courses: syllabus, course material or content, assignments, quizzes and self-tests, glossary, hyperlinks to websites and student web pages, discussion boards, mail, and student progress tracking.

Sample Course
In order to help familiarize you with what an online class is like, we have created a demo Moodle course called Basic Astronomy. This course simulates the first three weeks of a web based course. To visit the demo course, follow these instructions.
  • Open the Moodle Login page: https://moodle.oakland.edu
  • Log in with username guest1 and password guest1 for the Moodle demo. Make sure that you type both the username and password in lowercase.
  • Once logged in, click on Demo Course.
When navigating through the course, pay special attention to the types of assignments. While every online course is different, this course will give you an idea of the quality and amount of work expected from you.
If you need additional information or have trouble logging on, please use the Moodle Support Request Form

Troubleshooting
The e-Learning and Instructional Support staff has help available at any time using an online form or by phone weekdays 8 am to 8 pm and 8 am to 1 pm on Saturdays.


Technical Requirements

Your computer will be your primary tool in accomplishing class work and communicating with your teacher and fellow students in an online course using Moodle.
  • The device you intend to use to complete your course work must have a reliable connection to the Internet and be able to browse web pages via a contemporary web browser (we recommend Firefox).
  • You must be able to read and reply to e-mail.
  • Some classes may have special technical requirements such as video or sound.  You should have a computer that meets these requirements. These requirements should be listed in the course syllabus. If you have any questions about specific course requirements please contact your instructor.
Technology is not perfect and students should have a back-up plan for attending their online courses in case of technology failure.  It is recommended that you have a secondary location for internet access if you primary internet connection goes down.  It is also recommended that you have access to a secondary computer in case your personal computer crashes.




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Online students attending Oakland University courses or degree programs from out-of-state should attempt to resolve any issues or complaints directly with Oakland University. The process for filing a complaint related to academics can be found in the Student Handbook. Contact the instructor, the chair of the department, and then the dean of the relevant school. All other issues, such as discrimination and equity concerns, should be filed with the Dean of Students. Please try to follow all possible avenues of complaint before going outside of the university.

However, if an issue cannot be resolved internally, you may file a complaint about Oakland University with your State by referring to the List of State Agencies in compliance with U.S. Department of Education regulations. You may also contact our accrediting agency, North Central Association of Colleges and Schools, Higher Learning Commission

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