Department of Mathematics
and Statistics

Mathematics and Science Center, Room 368
146 Library Drive
Rochester, MI 48309-4479
(location map)
phone: (248) 370-3430
fax: (248) 370-4184

Hours:
Monday–Friday: 8:00–11:59 a.m. and 1:00–5:00 p.m.

Faculty Resources

Grievance
Procedures
The statements given are general in nature. The lists are clearly not complete. Faculty members are also to be guided by statements on faculty conduct and professionalism contained in the Faculty Agreement. Students should also consult Oakland University's  Formal Grade Appeal Procedure.
 
Student responsibilities:
  • Be aware of course requirements and pay attention to them.
  • Come to class prepared to learn and thus assume equal responsibility with the instructor for the success of a course.
  • Devote substantial time and effort to learning the assigned material and ask for help when needed.
  • Take examinations as scheduled.
  • Abide by regulations concerning academic conduct.
  • If absent from class without a good reason, don't expect special lectures/tests, etc. to be given for makeup work.
Faculty responsibilities:
  • Come to class prepared to teach.
  • Explain the general course requirements to the students — testing procedures, grading procedures, homework, etc.
  • Discuss your availability for extra help — office hours, etc.
  • Inform the students of possible sources of additional help if needed — Oakland University tutoring service, library resources, etc.
In order to have a system of accountability that recognizes and protects the rights of students and instructors, the department has developed the following  grievance procedures  for student and instructor use. 
  1. The initial stages of a student grievance against an instructor should be handled informally; the student should discuss his or her problem or complaint with the instructor in the course and attempt to resolve the problem.

  2. If this is not successful or does not work out satisfactorily, the student may take the complaint to the Chairperson of the Department or his/her designee, who will attempt to mediate the problem.

  3. Should this not be satisfactory, the Chairperson will discuss the matter with the Department's Steering Committee to gain its advice and continue to try to resolve the problem in an informal way.

  4. If an informal resolution cannot be found, the Chairperson, with the advice of the Steering Committee, will act to find a formal resolution. In unusual circumstances, a Grievance Committee may be appointed by the Department Chairperson with the advice of the Steering Committee. Appointment of such a committee is not routine; its charge is limited to offering advice to the Chairperson.  This committee will consist of one Department faculty member (other than the instructor involved), who will act as chair, one student (other than the student involved), and one faculty member outside the Department. It will meet individually and separately with the student and with the instructor to obtain both sides of the case. If advisable and possible, the committee may meet with both parties together. The committee will then advise the Chairperson on a solution to the problem. Any recommendations or actions taken must be consistent with the course syllabus.

  5. In matters involving the appeal of final course grades, the deadlines and procedures outlined in the current Undergraduate Catalog will be followed.  In particular, the burden of proof rests with the student to demonstrate that the grade decision was incompatible with the grading policy on the course syllabus, or that there is a clerical error in its calculation, or that the decision was made arbitrarily, capriciously, or with prejudice. No changes to a final course grade will be approved on the basis of course improvement or reexamination. The grade appeal procedure is not to be used to review the judgment of an instructor in assessing the quality of the student's work.