1. Open Microsoft Office 2011
2. Click Tools from the menu bar
3. Select Accounts

4. Select the + sign and highlight e-mail... to add an account

   1. Enter the account information for the Email address (including @oakland.edu) and netid password
   2. Enter the User name:
   3. Select the Type: IMAP or POP
   4. Type in incoming server and port
      • IMAP Server Incoming Mail imap.gmail.com 993 SSL
      • POP Server Incoming Mail pop.gmail.com 995 SSL
      • Use SSL to connect MUST be checked
      • SMTP Server Outgoing Mail smtp.gmail.com 587 STARTTLS
      • SMTP Server Outgoing Mail smtp.gmail.com 465 SSL
      • Override default port MUST be checked
      • Use SSL to connect MUST be checked

Go into the more options section and change the the Authentication section to User Name and Password. Complete the user name and password with your Oakland email account and password.

1. For Microsoft Office updates; click Help from the menu bar and select Check for updates.
2. If you want to make it your default email client on your Mac, you must open Mail.app and create an account.
   • Open Preferences, Select Outlook as the default email client listed under the General tab

Troubleshooting Steps:

Password MUST be a minimum of 8 alpha-numeric character to sync with an email client or handheld device.

Webmail settings must have POP/IMAP enabled

To synchronization passwords https://netid.oakland.edu/gmailsync/ 

Unlock Captcha Account Unlock https://www.google.com/accounts/UnlockCaptcha 

2-step verification Must be turned off.