Instructor: Mark Doman
Course Time: W 1:20-4:40
General Education: Formal Reasoning
Term: Winter 2013

DESCRIPTION:
This course provides students with a comprehensive “learn—do” experience about how successful Lean Kaizens (continuous improvement) are conducted in business, government and/or non-profit organizations.

The six focus areas in the course are: Lean Philosophy, Lean Tools & Techniques, Teambuilding, Kaizen Methodology, Organization Change and Presentation & Facilitation.

This course provides students with the knowledge and skills related to Lean theory, principles, concepts, tools as well as key supporting HRD policies and practices. The course includes several guest lecturers, case studies, group exercises and simulations.

Students will have the opportunity to be part of a kaizen team and will conduct a Lean Workout of a dysfunctional process. Students will quickly immerse themselves in learning about Lean culture, Lean tools & techniques, teambuilding and kaizen methodology and then be assigned to a kaizen (process improvement) team. The kaizen team will work on a real-world process that is not performing at an optimal level. The kaizen team will complete an A3 Report: define the problem(s), determine the current condition, analyze the causal relationships, design the target condition and formulate an implementation plan to achieve the target condition. The team members will then present their findings and recommendations to the team sponsors.