1. Who should consider PACE? 
2. When should you start thinking about PACE? 
3. Where are PACE programs offered?  
4. Why should I choose PACE at OU?  
5. What do I do if I forgot my Grizzly ID?
6. What is the refund policy?
7. How do I register?
8. How do I pay for my course?
9. What is the registration process for MI Works students?
10. Why won’t the registration page load?
11. How do I drop a course and what is the refund policy?
12. I’m new to PACE, but when I try to create my account I get a “Duplicate Id” error.  Why?
13. How do I obtain my Oakland email address?
14. How do I access Moodle?
15. How do I access my Oakland email account?
16. How do I register if my employer is paying for my course and they want to be billed?
17. Why am I receiving an error message when attempting to register from outside of the U.S.?

Who should consider PACE? 

Individuals: PACE is the convenient solution to people of all walks and stages of life who are interested in continuing their education. If you are an individual looking for a career change or an edge to gain that next big promotion/raise, we have Certificate Programs and Career Professional Development courses available to meet your needs. Maybe you’ve always been curious about a particular subject, we have various personal enrichment programs designed to enhance your knowledge and skills. 

Businesses: Are you an organization or small businesses looking to train your workforce? Does your company need a unique, specifically designed program? PACE can help you develop custom programs that will aid your business in adding a competitive advantage to your repertoire and will be perfectly molded to fit your business schedule and location. 

No matter the situation or motivation, you can count on PACE’s dedication every step of the way. Any dream, goal or aspiration one may have as an individual, professional, or organization can be accomplished through the many lifelong learning opportunities offered by PACE.

When should you start thinking about PACE? 

TODAY! If you are ready to take your education to the next level, we have classes forming today. Simply select the desired program and click the register button to begin your educational exploration.

Where are PACE programs offered?  

PACE offers programs at a variety of on-campus and off-campus locations.  You will find our programs at the University Center in Macomb County, Detroit,  Birmingham and Mount Clemens.  In addition, we have a number of flexible online opportunities to make a more "green" learning environment; making it convenient for even our busiest participant.

Why should I choose PACE at OU?  

Continuing your education with the PACE unit at Oakland University offers lifelong learning at affordable prices in a great environment. Whether you learn better in the classroom on campus surrounded by the beautiful and lush wildlife, or in the comforts of your own home through online course offerings, OU gives you the opportunity for success. Classes are available when and where you are.  

What do I do if I forgot my Grizzly ID?

Your Grizzly ID was emailed to you upon signing up as a PACE student and may still be in your inbox.  It is faster and easier to check your email first. Current students can stop at any student service office on campus, or at 440Cpawley Hall, present a photo ID (Driver’s License) and obtain their Grizzly ID in person.

You can also contact the Help Desk at (248) 370-4357, helpdesk@oakland.edu or 202 Kresge Library. Help Desk hours are 8 a.m. to 5 p.m. Monday through Friday.

What is the refund policy?

To be eligible for a 100% refund for courses that meet either in person, online or distance learning for more than one week students may self-drop online as follows:

• Any time before the course start date
• Up to five days after the course start date
• No refunds for tuition, books, or materials will occur after that time.

How do I register?

You register online through the PACE home page. Click on “Courses/Registration” to access the PACE registration page; from here you will be able to add courses to your schedule, register and pay.  You can also view our registration help video.

How do I pay for my course?

Payment is due upon registration. 

Once you have registered for your class, you will proceed to the payment options section. Non-credit courses, certification or certificates of achievement programs at Oakland University are not eligible for financial aid. Payment is due upon registration. All payments must be in U.S. currency. Accepted forms of payment are credit card, online checking or savings, authorized voucher or purchase order (PO). Payments returned by the bank are considered nonpayment and may result in cancellation of registration. A $25.00 charge will be assessed for returned items.

Payment is expected in full at checkout, through one of the following methods:

1. Online Payment: Oakland University accepts major credit cards and online checking or savings through the PACE Registration site.
2. Approved Vouchers & Purchase Orders: If your company is paying on your behalf, please contact PACE before finalizing your registration to obtain a Purchase Order Code. This code will allow you to complete your registration through the Purchase Order option at final checkout.

What is the registration process for MI Works students?

If you are a MI Works student call the PACE office at (248) 370-3177 for assistance. 

Why won’t the registration page load?

The registration site works best with Microsoft Internet Explorer 8.0 , or Mozilla Firefox 3.6 or higher, and a current version of Adobe Flash Player. JavaScript must be enabled.

How do I drop a course?

1. Click on any of the Courses & Registration buttons located throughout the PACE website or click here.
2. This will take you to the Registration page. Sign into your account using your Net ID / Net ID password or your Grizzly ID / PIN.
3. Click on the Manage Registration tab located on the top of the page.
4. This will display all the courses for which you are currently registered. On the right hand side of each course, you will see an Action button. Click the Action button for the course(s) you wish to withdraw from and select Drop.
5. When you are finished click the Save button at the bottom right of the Manage Registration screen. 

I’m new to PACE, but when I try to create my account I get a “Duplicate Id” error.  Why?

If you receive a Duplicate ID error it may be that another student in the OU learning community has a name similar to yours.  Call our office at (248) 370-3177 for assistance.

How do I obtain my Oakland email address?

You will be assigned an OU Email/NetID within 24 hours of registering for a course.  Visit the SAIL website at https://netid.oakland.edu and click on “Obtain your NetID account or reset your NetID password” to establish your Oakland Email account and create a NetID password. Enter your G#, PIN, and a personal NetID password of your choice. Your NetID will be then be provided on the screen.  

Please note that you must first register and pay for the course before an email address is assigned.

How do I access Moodle?

Visit https://moodle.oakland.edu/

How do I access my Oakland email account?

Visit https://webmail.oakland.edu/

How do I register if my employer is paying for my course and they want to be billed?

If your employer is paying for your course please contact the PACE office at (248) 370-3177 for assistance.

Why am I receiving an error message when attempting to register from outside of the U.S.?

If you are an international student accessing our registration site outside of the U.S. your time zone setting may not be compatible with the site.  To register successfully will have to temporarily set your system's time zone to a zone with a negative UTC offset (e.g. Eastern US, Cape Verde, California).  The process to do this depends on your operating system. 

The following links provide steps by step instructions:

Windows

Mac