The Residence Halls Network Help Desk is a service offered by University Housing to all students living on campus.The Helpdesk exists to assist students with any technological problems that they might encounter while using the University’s network or their own personal computing devices.
The Helpdesk provides the following services:
- Assistance with connecting personal computers, gaming devices, smart phones, e-readers and other network-enabled devices to both the wired and wireless networks in the residence halls and student apartments
- Attempted removal of viruses and malware from student computers
- Assistance with syncing Oakland University email to smart phones or iPods
- Advice on technology purchases
- Technical support for the Hamlin Hall Computer Lab
- Minor hardware installations and repairs
- Desktop support for Department of Housing auxiliary offices
Contact Information:
445 Hamlin Hall
(248) 370-2534
wireless@oakland.edu
Hours:
Monday -- Thursday: 10 a.m. to 5 p.m.
Friday: 10 a.m. to 4 p.m.
Help Desk Staff:
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Josh LeVoir
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William Hynde
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Boris Pan
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