Synergy is the CSITS equipment database, available to any computer connected to the OU network. Before a computer can access the database, however, it must have the Synergy client software installed. The following procedure describes how to install the client software and access the Synergy database.
BEFORE you install Synergy on your computer, contact the CSITS office at 370-2461, or email csits@oakland.edu for a username and password.
For Windows-based computers...
- Click on START, choose RUN, type \\141.210.184.36\client\setup.exe in the OPEN field, and press ENTER.
- The Synergy installation program should start. Select all defaults - when asked to input a server IP, use 141.210.184.36. Leave the port number at the default (1234).
- After the setup is complete, delete the "Setup Client 2.0" icon in the synergy group - you don't need it.
- Start up Synergy by double-clicking on the Synergy Client icon. The first time you run Synergy, you will see a dialogue box come up which requires you to enter data into a number of fields, as follows:
- Under Login Configuration Name, use your e-mail name (the part before the '@' symbol.)
- Click on Address/Port Set Locally.
- Make sure the Synergy port is: 1234
- Under Server's IP Address or Domain Name type in 141.210.184.36
- Under room name type in HEADEND (all caps).
- Under Default user name, put in "itc" (sans quotes; this is the generic login that gives you access to basic services - make sure it is lowercase).
- Select OK, and a window will display reading "trying to find server". After a moment, it should prompt for a password - if you are using the "itc" username, use "itc" as your password (sans quotes; note that both username and password should be lowercase). Congratulations! You're connected.
This program does not work on Mac computers